Service Desk Specialist-Polish SD

4 days ago


bangalore district, India Datacore Technologies Full time

Detailed JD: Multilingual Polish 4-6 Years of experience in IT Service Desk Operations Able to take ownership of team responsibilities when needed and making sure that the deadlines are met Keen and ready to learn new concepts and design solutions for the toughest of problems Can demonstrate ability to deliver excellent quality of work selflearn and work under pressure. Good customer service skills Good understanding of Service Desk operations Excellent communication and interpersonal skills Knowledge on Incident Service Request Management Strong analytical skills Past experience working in 24X7 support models Quick learner selfmotivated highly organized dedicated and optimistic Certification on ITIL v3 foundation will be an added value however not mandatory. Work Experience: Log all incidents and requests in the ITSM tool Addresses and resolves basic Incidents and Service Requests Engages other support teams or resources as when appropriate to resolve tickets Use appropriate CTI classification for incidents and requests Create a positive end user experience and build a good rapport with the customer by ensuring timely resolution escalation or communication of status updates Act as a single point of contact for the end users customers Adhere to the documented policies and procedures Maintain confidentiality with regards to client customer information adhere to the NDA guidelines Hands on experience on ITSM tools like ServiceNow in an added advantage Excellent technical knowledge on Windows 7Windows 10 Mac OS X printers Remote Access Management tools and Office applications Ability to paraphrase and trouble shoot issues Identify major incidents and invoke the major incident management process Strict adherence to meeting all the agreed SLAs and KPIs Identify new issues and contribute to Knowledge Base development



  • bangalore, India Datacore Technologies Full time

    Detailed JD:MultilingualPolish4-6 Years of experience in IT Service Desk Operations Able to take ownership of team responsibilities when needed and making sure that the deadlines are met Keen and ready to learn new concepts and design solutions for the toughest of problems Can demonstrate ability to deliver excellent quality of work selflearn and work under...

  • Senior Service Desk

    2 weeks ago


    bangalore district, India LogFix SCM Solutions Pvt Ltd Full time

    🖥️ Senior Service Desk Associate 📍 Location: Bangalore (Hybrid/Remote) 🕒 Experience: 8+ Years 🌟 About the Role We are looking for a highly skilled Senior Service Desk Associate to elevate our IT support operations, manage complex escalations, and drive service excellence. This is a pivotal role for an experienced professional who thrives on...


  • bangalore, India Live Connections Full time

    🚨 We Are Hiring – Service Desk (L1) Support | Pune & Bangalore 🚨Looking to work with a global leader in Business Process Management?We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.🖥️ Open Positions:🔹 Freshers (Technical Background) – Pune & Bangalore🔹 1+ Years Exp...


  • bangalore district, India ITC Infotech Full time

    Hi, We have the below urgent opening in Bangalore, Interested candidates can send their profiles to manikandan.g@itcinfotech.com alongwith your Current CTC, Expected CTC and Notice period to join. French IT Service Desk Job Description' Key Responsibilities: 4 - 6 yrs. French language proficiency is required. Act as the first point of contact for end-users...

  • Service Desk Senior

    2 weeks ago


    Bangalore, India LogFix SCM Solutions Pvt Ltd Full time

    Senior Service Desk Associate &## ; Location: Bangalore (Hybrid/Remote) &##Experience: 8+ Years &##We are looking for a highly skilled Senior Service Desk Associate to elevate our IT support operations, manage complex escalations, and drive service excellence. This is a pivotal role for an experienced professional who thrives on solving critical...

  • Sap-sd

    2 days ago


    Bangalore, Karnataka, India Netsach Full time

    Greetings from Netsach - A Cyber Security Company Job Title SAP SD Exp 5-10yrs No of Openings 4 Job Location Bangalore Hyderabad Mumbai Kolkata Work Type Fulltime - Hybrid Interested candidates please share your resume at and post in netsachglobal com 5 years of hands-on experience on the SD module in managed services engagement Support experience should be...

  • Service desk analyst

    4 weeks ago


    Bangalore, India Capgemini Engineering Full time

    Service Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you’ll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...


  • bangalore, India ITC Infotech Full time

    About the RoleWe are seeking an experienced Italian Service Desk Analyst with strong proficiency in Italian to provide technical and functional support to end-users across multiple regions. The ideal candidate will bring proven expertise in service desk operations, excellent communication skills, and the ability to handle complex technical queries...

  • Service Desk Engineer

    4 weeks ago


    Bangalore, Karnataka, India Betsol Full time

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and...

  • Service Desk Engineer

    3 weeks ago


    Bangalore, Karnataka, India Betsol Full time

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and...