Service Desk Specialist
4 weeks ago
Job Title : German Technical support Job Description Service Desk Analyst, min 2 to 3 years of experience • Voice support German Language expert • Identify and diagnose issues and problems • Advise users on appropriate course of action. • Monitor issues from start to resolution. • Performing Technical Troubleshooting through ITIL process • Ticket creation, Logging, Managing S-Now Incidents and Service requests. • Ensuring user queries or issues are captured, validated, and triaged for further processing. • Ensuring that various types of information are communicated to users through the appropriate channel. • Level 1 troubleshooting with Contact Source: E-Mail, Telephone and Chat. • Escalate, if needed, unresolved problems to a higher level of support. • Perform Remote troubleshooting, escalations. • Tool’s handling (User creation though Active Directory, P3 and P4 Ticket creation and perform troubleshooting). • Account Password (Windows, Okta, SAP and VPN) and User-Information (Name, E-Mail, Contact details and Group Accesses) update with Active Directory tool. • Ensuring timely Software or Hardware deployment. • Handling SAP issues (Password change, Account validity extension, details update)
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Service Desk
4 weeks ago
bangalore, India Tata Consultancy Services Full timeTCS is conducting Face to Face interview for Service Desk for Bangalore Location Position Title: Service Desk Location: Bangalore Job Experience: 4 to 6 Years Interview Mode: Face to Face Interview Date: 8th November 2025 Job Type: Full-time Venue: TATA Consultancy Services, L-Centre, Plot No.78, 79 & 83,EPIP Industrial Area, Whitefield, Bangalore - Must...
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It Service Desk Team Lead
2 weeks ago
Bangalore, Karnataka, India Jobted IN C2 Full timeInnovatia Technical Services Inc ITSI is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry Operating for over 20 years we specialize in workflow and knowledge processes as well as technical support helpdesk and multilingual support services With over 300 professional experts across the globe we...
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Service Desk Lead
1 day ago
bangalore, India HCLTech Full timeDear Candidate,We have opening for “Service Desk L2 Lead” role at HCLTech, Nagpur. Please see the below job description and revert with your updated CV in case you find it suitable.GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview.JOB DESCRIPTION:Analyst would be responsible for handling L2 issues...
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Service Desk Lead
18 hours ago
bangalore, India HCLTech Full timeDear Candidate, We have opening for “Service Desk L2 Lead ” role at HCLTech, Nagpur . Please see the below job description and revert with your updated CV in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. JOB DESCRIPTION: Analyst would be responsible for handling L2...
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Service Desk Lead
2 weeks ago
bangalore district, India Relevance Lab Full timeThe Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...
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Service Desk Specialist
3 weeks ago
Bangalore Division, India ITC Infotech Full timeJob Title : German Technical support Job Description Service Desk Analyst, min 2 to 3 years of experience • Voice support German Language expert • Identify and diagnose issues and problems • Advise users on appropriate course of action. • Monitor issues from start to resolution. • Performing Technical Troubleshooting through ITIL process • Ticket...
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Service Desk Agent
2 weeks ago
bangalore, India Tata Consultancy Services Full timeRole : Service Desk AgentExperience : 3 to 8 YearsLocation : Chennai ,BangaloreInterview mode : Weekend Walkin Drive- Must-Have** :Should be customer centric and understand the Service Desk (SD) support function.- Candidate should be proficient in written and verbal English to provide the required IT services.- Candidate must be ready to provide the support...
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Service Desk Agent
1 week ago
Bangalore, India Tata Consultancy Services Full time- Should be customer centric and understand the Service Desk (SD) support function. - Candidate should be proficient in written and verbal English to provide the required IT services. - Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels. - Ready to work support during weekend also as per monthly roster. - Work and...
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Service Desk Analyst
7 days ago
bangalore, India AtkinsRéalis Full timeJob DescriptionWe're AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by...
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Manager, It Service Desk
2 weeks ago
Bangalore, Karnataka, India Blackhawk Network Full timeAbout Blackhawk Network Today through BHN s single global platform businesses of all kinds can tap into the world s largest network of branded payment solutions BHN helps businesses grow revenue increase loyalty motivate and reward their teams disburse funds and engage consumers Branded payment solutions include the issuance and distribution of gift cards...