Service Desk Agent

5 days ago


Bangalore, India Tata Consultancy Services Full time

- Should be customer centric and understand the Service Desk (SD) support function. - Candidate should be proficient in written and verbal English to provide the required IT services. - Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels. - Ready to work support during weekend also as per monthly roster. - Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function. - Provide break fix support, Remote software installation, IT applications, advice and assist to Customer Users, as needed. - Remote Support to Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking etc. Certification: Any relevant certification (Preferred).


  • Service Desk Agent

    2 weeks ago


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  • Service Desk Agent

    2 weeks ago


    bangalore, India Tata Consultancy Services Full time

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