Service Desk Lead
2 weeks ago
The Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal candidate will have strong leadership skills, a solid understanding of ITIL principles, and experience in a service desk environment. Key Responsibilities:Supervise and manage the service desk team, including performance management, training, and development.Act as a point of escalation for complex or unresolved issues.Monitor service desk performance and ensure SLAs are met.Develop and implement service desk processes and procedures.Manage and maintain the service desk knowledge base.Generate and analyze service desk reports to identify trends and areas for improvement.Ensure excellent customer service and user satisfaction.Collaborate with other IT teams to resolve incidents and problems.Stay up-to-date with IT trends and technologies.
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Front Desk Receptionist
14 hours ago
Dehra Dun District, Uttarakhand, India Hotel Saffron Leaf Full time**Key Responsibilities**: - Greet and welcome visitors in a professional and friendly manner. - Answer and direct phone calls to the appropriate personnel. - Manage the front desk, ensuring it is tidy and presentable. - Handle incoming and outgoing mail and packages. - Schedule appointments and maintain the calendar for management. - Assist with...
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Front Office Executive
13 hours ago
Dehra Dun, India The Hosteller Full timeWe are looking for **"freshers as well as experienced (1-3 years) front desk professionals" **to help the company operate its chain of hotels/hostels (in south India) effectively. He/she will be entrusted to effectively manage a 20-30 key hotel to oversee multiple facets of hotel operations such as staffing, hiring, guest experience, day to day operations,...
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Front Office Executive
6 days ago
Dehra Dun, India IELTS BAND 7 Full time**What To Expect From The Role** - Hands-On Experience With Support And Guidance To Customers. - Exposure To Customer Service, Management, And Effective Communication. - Exposure To The Field Of Customer Service And All Its Facets. **Responsibilities** - Greet And Welcome Guests As They Come And Go. - Be Professional And Pleasant While Interacting With...
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Sales and Service Representative
6 days ago
Dehra Dun, India Karma Staff Full time**JOB DESCRIPTION** **Job Title**:Sales**/**Customer Service Representative **Job Location**: Dehradun **Job Type**: Full-Time, weekends off **Salary**: Rs 25K/month plus opportunity to earn incentives, monthly bonus, and group bonus Karma Staff is a unique company with a family-like atmosphere at the workplace. It is an initiative to educate and train...
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Customer Support Team Lead
2 weeks ago
Dehra Dun, India Pine Labs Full timeJob Title: Customer Support Team LeadLocation: BangaloreDepartment: Customer Experience / SupportReports To: Helpdesk ManagerEmployment Type: Full-TimeJob Summary:We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The...
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Customer Support Team Lead
2 weeks ago
Dehra Dun, India Pine Labs Full timeJob Title: Customer Support Team LeadLocation: BangaloreDepartment: Customer Experience / SupportReports To: Helpdesk ManagerEmployment Type: Full-TimeJob Summary:We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The...
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IT Executive
2 days ago
Dehra Dun, India Communication Solutions Full time**Job description-IT Executive(Fixed Night Shift)** **About US** Privately owned since Oct. 2010, Communication Solutions is an offshore outsourcing company that offers solutions related to back office research, development, analysis, and consultancy for top US brands across retail, hospitality, F&B, and real estate sectors. The IT Team Lead is...
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Receptionist/administrator (Female)
4 days ago
Dehra Dun, India PREasy Realty Services Full timeAs a Receptionist/Administrator, you will be the first point of contact for visitors and clients, ensuring a positive and welcoming experience. You will also provide administrative support to various departments within the organization. This role requires excellent communication skills, strong organizational abilities, and a friendly and professional...
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Customer Service Executive
1 week ago
Dehra Dun, India Tata Communications Full timeJob Family Descriptor Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution Create and maintain infrastructure necessary for the growth and upkeep of field and network...
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Housekeeper
2 weeks ago
Dehra Dun, India YouFaithfully Full time**JOB DESCRIPTION** **TITLE**: - HOUSEKEEPING ATTENDANT_ **REPORTING TO** SEM **DUTIES & RESPONSIBILITIES** - Enter guest rooms by adhering to proper procedures (It varies from villa to villa) - Replace used amenities in the Villa guest rooms after checkout. - Provide clean linens and terry for dirty ones. - Fold terry, make beds, and ensure bathrooms...