Service Desk Specialist

Service Desk Service Desk Location: Mumbai Experience: 4 years to 8years Must Have: Basic troubleshooting of Windows/Mac operating systems Understanding of networking basics (DNS, DHCP, TCP/IP) Experience with ticketing systems like Service Now (SNOW) Knowledge of Active Directory and user account management Familiarity with remote desktop tools Office...

Service Desk L1 Support – Pune | Up to 5 LPA | Immediate Joiners OnlyExperience: 1+–5 months (Service Desk)Location: Pune (100% Work From Office)Shifts: 24×7 Rotational (US/UK)Notice Period: 0–15 Days OnlyEducation: 15 Years full-time Degree⭐ Mandatory SkillsServiceNow Ticketing ToolOffice 365 (O365)Active Directory (AD) – Password reset, account...

Service Desk L1 Support – Pune | Up to 5 LPA | Immediate Joiners Only Experience: 1+–5 months (Service Desk) Location: Pune (100% Work From Office) Shifts: 24×7 Rotational (US/UK) Notice Period: 0–15 Days Only Education: 15 Years full-time Degree ⭐ Mandatory Skills ServiceNow Ticketing Tool Office 365 (O365) Active Directory (AD) – Password reset,...

The Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...

The Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...

Job Title: Help Desk SpecialistAs a Help Desk Specialist, you will be the primary point of contact for customers with technical issues or questions.Responsibilities:Provide exceptional customer serviceResolve technical issues over the phone, via chat, or in personEscalate complex issues to senior technicians when necessaryMaintain accurate records of all...

Job Title:Specialist - Service Desk & Service ManagementSummary:The role is responsible for delivering high-quality IT support services by identifying, troubleshooting, and resolving technical issues in alignment with established scripts, best practices, and defined KPIs. The position requires proactive monitoring and communication of potential bottlenecks...

Dear Candidate, We have opening for “Service Desk L2 Lead ” role at HCLTech, Nagpur . Please see the below job description and revert with your updated CV in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. JOB DESCRIPTION: Analyst would be responsible for handling L2...

Role: Service Desk Manager Experience: 2–5 Years Location: Noida – Onsite Role Overview We are seeking a Service Desk Manager to oversee and support IT service desk operations, ensuring high-quality technical support and customer satisfaction. The role involves managing incidents, service requests, and ITSM processes in a fast-paced, enterprise...

Role : Service Desk Agent Experience : 3 to 8 Years Location : Chennai ,Bangalore Interview mode : Weekend Walkin DriveMust-Have** :Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services.Candidate must be ready to provide the support...