Learner Success Associate

2 days ago

delhi, India Crio Full time

Job Title: Learner Success Associate - Intern/Full TimeLocation: Delhi and BangaloreExperience: 0–2 yearsQualification: B.Tech (Mechanical, Electrical, Automobile, or related disciplines)Preference: Male candidates preferredPPO Opportunity: Up to ₹5 LPA based on performanceAbout Skill-LyncSkill-Lync is a leading engineering edtech company committed to bridging the gap between academic learning and industry requirements. We partner with top organizations in automobile, automotive, OEMs, and wire & cable manufacturing sectors to deliver specialized training programs that enhance workforce capabilities and drive business outcomes.Role OverviewThe Learner Success Associate will play a critical role in ensuring seamless execution of training programs and driving learner engagement. Acting as a liaison between clients, trainers, and learners, the associate will be responsible for coordination, data management, and feedback analysis to continuously improve the learning experience and training outcomes.Key ResponsibilitiesServe as the primary point of contact between clients, trainers, and learners for assigned training programs.Coordinate all aspects of training logistics, including scheduling, communication, and on-site/virtual session management.Accompany trainers to client locations when required to support program delivery.Collect, consolidate, and evaluate learner and client feedback to assess training effectiveness.Develop dashboards, reports, and data analyses to measure and present training performance.Collaborate with trainers and internal teams to recommend actionable improvements based on insights.Maintain strong client relationships by ensuring timely updates, clear communication, and learner satisfaction.Qualifications & SkillsB.Tech in Mechanical, Electrical, Automobile, or related fields.0–2 years of professional experience; fresh graduates with strong aptitude will be considered.Excellent coordination, communication, and interpersonal skills.Strong analytical skills with proficiency in MS Excel/Google Sheets; exposure to dashboard/reporting tools is a plus.Ability and willingness to travel based on training and client requirements.Detail-oriented, proactive, and able to work in a client-facing role with professionalism.What We OfferOpportunity to work with industry leaders in automotive and manufacturing sectors.Exposure to high-impact training programs and client interactions.A career pathway in client engagement, learning success, and data-driven program management.

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