
Learner Success Associate
3 days ago
Job Title: Learner Success Associate - Intern/Full Time
Location: Delhi and Bangalore
Experience: 02 years
Qualification: B.Tech (Mechanical, Electrical, Automobile, or related disciplines)
Preference: Male candidates preferred
PPO Opportunity: Up to 5 LPA based on performance
About Skill-Lync
Skill-Lync is a leading engineering edtech company committed to bridging the gap between academic learning and industry requirements. We partner with top organizations in automobile, automotive, OEMs, and wire & cable manufacturing sectors to deliver specialized training programs that enhance workforce capabilities and drive business outcomes.
Role Overview
The Learner Success Associate will play a critical role in ensuring seamless execution of training programs and driving learner engagement. Acting as a liaison between clients, trainers, and learners, the associate will be responsible for coordination, data management, and feedback analysis to continuously improve the learning experience and training outcomes.
Key Responsibilities
- Serve as the primary point of contact between clients, trainers, and learners for assigned training programs.
- Coordinate all aspects of training logistics, including scheduling, communication, and on-site/virtual session management.
- Accompany trainers to client locations when required to support program delivery.
- Collect, consolidate, and evaluate learner and client feedback to assess training effectiveness.
- Develop dashboards, reports, and data analyses to measure and present training performance.
- Collaborate with trainers and internal teams to recommend actionable improvements based on insights.
- Maintain strong client relationships by ensuring timely updates, clear communication, and learner satisfaction.
Qualifications & Skills
- B.Tech in Mechanical, Electrical, Automobile, or related fields.
- 02 years of professional experience; fresh graduates with strong aptitude will be considered.
- Excellent coordination, communication, and interpersonal skills.
- Strong analytical skills with proficiency in MS Excel/Google Sheets; exposure to dashboard/reporting tools is a plus.
- Ability and willingness to travel based on training and client requirements.
- Detail-oriented, proactive, and able to work in a client-facing role with professionalism.
What We Offer
Opportunity to work with industry leaders in automotive and manufacturing sectors.
Exposure to high-impact training programs and client interactions.
A career pathway in client engagement, learning success, and data-driven program management.
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