Customer Success Associate

19 hours ago


Delhi, Delhi, India PinnacleU Full time ₹ 2,40,000 - ₹ 4,80,000 per year


Position:
Customer Success Associate


Location:
Nehru Place, New Delhi


Working Days:
Monday to Friday


Work Timings:
9:00 AM – 6:00 PM


Salary:
Up to ₹5 LPA


Experience Required:
0.5+ year


Client:
Advanced Sales Enablement and Acceleration Platform

We are looking for a candidate with
excellent communication skills
who is passionate about helping customers and ensuring a smooth experience while using the platform. This is a
non-sales role
focused purely on
customer support and issue resolution
.


Roles and Responsibilities:

  • Assist users by addressing their queries and concerns via phone, email, and live chat.
  • Help customers navigate the platform and understand how to use its features effectively.
  • Identify and communicate potential roadblocks customers may face while using the platform.
  • Collaborate with internal teams including product, tech, and account managers to troubleshoot and escalate issues.
  • Provide quick, accurate, and empathetic responses to customer questions and concerns.
  • Maintain professionalism, flexibility, and a customer-first attitude while managing daily queries.
  • Share suggestions and feedback from customers internally to improve product experience.


Requirements:

  • Must have completed
    graduation from a full-time program
    .
  • Minimum
    0.5 years of experience
    in any customer-facing role (internships included).
  • Strong
    verbal and written English communication
    skills.
  • Detail-oriented, self-motivated, and able to work independently as well as within a team.


  • Delhi, Delhi, India Akshya Patra Services Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Customer Success Associate As a Customer Success Associate, you will play a pivotal role in ensuring our customers achieve their desired outcomes while using our products or services. The ideal candidate will be the primary point of contact for customers, helping them understand our offerings, resolve any issues they may encounter, and maximize the value...


  • Delhi, Delhi, India Akshya Patra Services Full time ₹ 2,50,000 - ₹ 12,00,000 per year

    Overview The role of a Customer Success Associate is vital for ensuring that customers derive maximum value from our products and services. As the primary point of contact between the company and our valued customers, you will work diligently to build strong relationships that foster lasting loyalty. This position not only focuses on onboarding new customers...


  • Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Tele calling AssociateLocation: DelhiSalary: ₹15,000 – ₹30,000 + Attractive IncentivesWorking Days: 5.5 DaysJob Description:We are looking for a Tele calling Associate who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident on calls, and...


  • Delhi, Delhi, India Keyway Abroad Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Success Associate – Italian ProcessJob Type: Full-TimeLocation: Gurgaon, HaryanaJob Overview:We are hiring Customer Success Associates (Italian Process) to handle queries and complaints from Italian customers. This is a great opportunity for candidates who are proficient in Italian and have at least 1 year of experience in a similar...


  • New Delhi, Delhi, India, Delhi PinnacleU Full time

    Position: Customer Success Associate Location: Nehru Place, New Delhi ️ Working Days: Monday to Friday ⏰ Work Timings: 9:00 AM – 6:00 PM Salary: Up to ₹5 LPA Experience Required: 0.5+ year Client: Advanced Sales Enablement and Acceleration PlatformWe are looking for a candidate with excellent communication skills who is passionate about helping...


  • Delhi, Delhi, India Akshya Patra Services Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Overview The Customer Success Associate plays a pivotal role in ensuring that customers derive maximum value from our products and services. As a primary point of contact, this position is vital in fostering strong relationships with clients, understanding their needs, and ensuring their satisfaction. The associate will act as a bridge between the customers...


  • Delhi, Delhi, India Sukoon Health Full time ₹ 50,000 - ₹ 12,00,000 per year

    About the jobAbout SukoonSukoon Health is building India's first specialized chain of hospitals to cater to acute and severe mental health conditions.We plan to set up 1000 beds across 40 units for adult, acute inpatient care across India. Additionally, we have aspirations to expand into specialized segments of de-addiction, child development disabilities,...

  • associate designer

    2 weeks ago


    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 4,80,000 - ₹ 9,60,000 per year

    This is a full-time, on-site role for an Associate Interior Designer located in Delhi, India. The Interior Designer will be responsible for overseeing the design and development of various projects, ensuring that all elements from space planning to the selection of FF&E (furniture, fixtures, and equipment) are executed to the highest standards. Day-to-day...


  • Delhi, Delhi, India Highlevel Llc Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Role & responsibilitiesListen and fully understand customer requirements and pain points and translate customer requirements into implementation plans.Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.Design, create and manage...


  • Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Job Title: Customer Care Executive ( Freshers & Experience )Location: DelhiSalary: 15,000 – 30,000 + Attractive IncentivesWorking Days: 5.5 DaysJob Description:We are looking for a Call Center Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident...