Customer Support Specialist

Customer Support SpecialistAbout UsWe are an innovative AI customer service platform aiming to deliver exceptional support across various channels. About the RoleWe are seeking a Customer Support Specialist to join our growing team. You will be responsible for supporting clients by troubleshooting product issues, configuring AI agents, and ensuring their...

We are seeking a skilled technical professional to join our team as a CX Specialist. This is an exciting opportunity to work with cutting-edge technology and provide exceptional customer support.

Job Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team. In this role, you will be responsible for providing technical support to end-users via phone, chat, or self-service tickets.Main Responsibilities:Qualify and open tickets for remediation of events.Triage tickets to respective teams.Regularly...

Quality Assurance SpecialistWe're looking for a detail-oriented and analytical Quality Assurance Specialist with strong experience in testing software applications to ensure high-quality releases and provide exceptional support to our users.This role sits at the crossroads of quality assurance, product development, and customer support, requiring excellent...

Bengali Customer SupportAs a Bengali customer support specialist, you will be responsible for delivering high-quality assistance to our customers. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Respond to customer queries via calls, chats, and emailsAnalyze customer needs and offer accurate...

Job Overview:We are seeking an expert in Utilities/Energy sector customer support operations to validate and optimize AI models for a major utilities provider.Key Responsibilities:Reviewing and validating AI prompts for customer support processesEnsuring AI accurately handles outages, billing issues, service requests, and regulatory compliance as per...

Job Overview:The Tech Support Specialist will provide expert technical assistance to users via phone, email, chat, or ticketing system as first response. This includes supervising monitoring tools, diagnosing and resolving incidents, requests, or inquiries, escalating unresolved incidents to higher support levels following escalation protocols, logging all...

Product Installation and Support SpecialistOur organization is seeking an experienced professional to fill the role of Product Installation and Support Specialist. In this fully remote position, you will be responsible for ensuring seamless product installation and ongoing support for our clients.Installation & Configuration: Proven expertise in installing...

Job OverviewWe are seeking a highly skilled Business Central Senior Support Specialist to join our team.Mentor and train junior support specialists to ensure seamless knowledge transfer.Provide exceptional Tier 1 and 2 support for Business Central users, ensuring timely resolutions and high satisfaction levels.Diagnose and resolve complex system issues,...

Job Title:Customer Service RepresentativeKey Responsibilities:Verify and update project records to ensure accuracy and completeness.Maintain and update project budget information while scheduling inspections with field inspectors.Assign inspection tasks to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe.Establish...