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7 days ago

nadiad, India beBeeCustomerSupport Full time

Bengali Customer SupportAs a Bengali customer support specialist, you will be responsible for delivering high-quality assistance to our customers. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Respond to customer queries via calls, chats, and emailsAnalyze customer needs and offer accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and customer satisfaction metricsAbout the RoleWe are seeking a skilled Customer Support Specialist proficient in Bengali and EnglishStrong communication, active listening, and problem-solving skills are requiredThe ideal candidate will have the ability to work remotely with minimal supervisionFresh graduates with strong language skills are encouraged to applyWe provide an opportunity to work in a dynamic environment, interact with diverse customers, and develop your skills as a customer support specialist.

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