Global Customer Support Expert

About 24/7 we believe in delivering seamless transparent and customer-focused financial experience.Customer Support RoleWe are looking for Customer Support Experts to assist customers with loan queries repayments and issue resolutions ensuring smooth positive interactions.Key ResponsibilitiesHandle inbound outbound calls for customer queries.Resolve issues...

Remote Support Specialist OpportunityOur organization seeks an experienced Remote Support Specialist to join our team. As a key contributor, you will be responsible for providing expert technical assistance and resolving complex issues related to computer systems and software applications.Key responsibilities include:Diagnose and troubleshoot advanced...

We are seeking a Customer Support Team Lead to oversee the management and scaling of our global member support function.Key ResponsibilitiesManage day-to-day support operations: inquiry triage, onboarding, and platform troubleshootingLead and mentor support staff as the team expandsMaintain support service level agreements and quality standards across all...

We are seeking highly skilled professionals to fill multiple Technical Support Engineer positions.Job DescriptionThis is a long-term, fully remote freelance opportunity that requires troubleshooting, customer interaction, application support, and technical analysis skills. You will be working on global SaaS products, enterprise applications, and IT systems,...

Job Title: Technical Support EngineerThis role is part of our global team dedicated to delivering world-class customer experiences.We're seeking a skilled Technical Support Engineer to join our ranks. This individual will be responsible for providing top-notch technical assistance to our enterprise customers post-launch.Collaborate closely with our...

Job Overview:We are seeking an expert in Utilities/Energy sector customer support operations to validate and optimize AI models for a major utilities provider.Key Responsibilities:Reviewing and validating AI prompts for customer support processesEnsuring AI accurately handles outages, billing issues, service requests, and regulatory compliance as per...

Job Role OverviewCreate and manage community content to engage audiences, share updates, and communicate key information globally.Develop and execute strategic communications for internal and external stakeholders, including executive/leadership messaging, crisis management, and awareness campaigns.Write and maintain concise, accurate communication...

Job Title: Governance and Contract SpecialistAbout the RoleThe Governance and Contract Specialist is a key member of our team responsible for supporting the established governance processes and managing the documentation of all activities related to the contract process.This includes executing governance procedures for pricing, deal approvals, and ensuring...

Global Trade Compliance Expert RoleThe job involves leading and supporting implementations, enhancements, and upgrades of global trade compliance systems.Analyze business requirements related to classification, screening, and logistics processes.Configure system modules including Product Classification, Restricted Party Screening (RPS), Trade Compliance...

Job Title: Oracle Technical Support SpecialistWe are seeking a seasoned professional to fill the role of Oracle Technical Support Specialist. This position involves providing expert technical assistance and support to clients with Oracle E-Business Suite (EBS) R12 systems.