Customer Support Specialist
2 weeks ago
Job Title:Customer Service RepresentativeKey Responsibilities:Verify and update project records to ensure accuracy and completeness.Maintain and update project budget information while scheduling inspections with field inspectors.Assign inspection tasks to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe.Establish effective communication with lenders, contractors, and field inspectors via calls and emails to obtain necessary documentation.Collaborate with stakeholders through email and phone communication to ensure task fulfillment.Schedule and manage site inspections with field inspectors across the United States, following up to expedite task completion.Notify clients about task status updates via emails and messages to ensure transparency and efficiency. Requirements:Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Able to work in a fast-paced environment. Benefits:Competitive salary and benefits package.Ongoing training and development opportunities.A supportive and collaborative work environment. What We Offer:A dynamic and challenging work environment.The opportunity to work with a talented team of professionals.A commitment to professional growth and development.
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IT Support Specialist
2 weeks ago
nadiad, India beBeeTechnical Full timeJob Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team. In this role, you will be responsible for providing technical support to end-users via phone, chat, or self-service tickets.Main Responsibilities:Qualify and open tickets for remediation of events.Triage tickets to respective teams.Regularly...
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QA Tester
5 days ago
nadiad, India beBeeQuality Full timeQuality Assurance SpecialistWe're looking for a detail-oriented and analytical Quality Assurance Specialist with strong experience in testing software applications to ensure high-quality releases and provide exceptional support to our users.This role sits at the crossroads of quality assurance, product development, and customer support, requiring excellent...
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Bengali Language Support Representative
2 weeks ago
nadiad, India beBeeCustomerSupport Full timeBengali Customer SupportAs a Bengali customer support specialist, you will be responsible for delivering high-quality assistance to our customers. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Respond to customer queries via calls, chats, and emailsAnalyze customer needs and offer accurate...
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Energy Sector Customer Support Specialist
6 days ago
nadiad, India beBeeCustomerSupport Full timeJob Overview:We are seeking an expert in Utilities/Energy sector customer support operations to validate and optimize AI models for a major utilities provider.Key Responsibilities:Reviewing and validating AI prompts for customer support processesEnsuring AI accurately handles outages, billing issues, service requests, and regulatory compliance as per...
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Installation and Support Specialist
5 days ago
nadiad, India beBeeSupport Full timeProduct Installation and Support SpecialistOur organization is seeking an experienced professional to fill the role of Product Installation and Support Specialist. In this fully remote position, you will be responsible for ensuring seamless product installation and ongoing support for our clients.Installation & Configuration: Proven expertise in installing...
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nadiad, India beBeeQuality Full timeAs a Quality Assurance Specialist, you will play a vital role in ensuring the quality and integrity of our customer service platform.Job DescriptionOur ideal candidate is a detail-oriented individual with excellent analytical skills and strong communication abilities. You will be responsible for testing all aspects of our platform, identifying bugs and...
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Support Services Expert
7 days ago
nadiad, India beBeeTechnical Full timeRemote Support Specialist OpportunityOur organization seeks an experienced Remote Support Specialist to join our team. As a key contributor, you will be responsible for providing expert technical assistance and resolving complex issues related to computer systems and software applications.Key responsibilities include:Diagnose and troubleshoot advanced...
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Customer Support Professional
7 days ago
nadiad, India beBeeSupport Full timeJob Title: Customer Support ProfessionalWe are seeking a skilled and experienced customer support professional to join our team.This role involves providing exceptional support to our users, ensuring their satisfaction and ensuring they have an enjoyable experience on our platform.Key responsibilities include managing user queries, resolving issues, and...
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Travel Support Specialist
2 weeks ago
nadiad, India beBeeCustomerExperience Full timeCustomer Experience Professional RoleThis position is responsible for delivering exceptional customer support, ensuring customer satisfaction, and resolving client queries.The ideal candidate will possess excellent communication skills, be able to handle real-time on-trip queries from customers, and manage escalations efficiently.Provide timely assistance...
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IT Support Specialist
2 weeks ago
nadiad, India beBeeSkillful Full timeJob Title: IT Service Desk LeadOverviewWhitehats is a leading provider of IT network and infrastructure support solutions. Our team of highly experienced professionals delivers comprehensive services to ensure timely, efficient, and customer-focused IT support.About the RoleThe IT Service Desk Lead will oversee and coordinate our overseas IT Service Desk...