Remote Customer Support Specialist

2 days ago

kottayam, India beBeeCustomerSupport Full time

Job Title: Remote VoiceAbout the Opportunity:We are seeking a skilled professional to provide exceptional customer support from the comfort of their own home.Key Responsibilities:Handle inbound and outbound customer calls with professionalism and courtesyCommunicate clear, concise, and accurate information to customersTroubleshoot customer issues and document interactions for quality control purposesMaintain high levels of communication quality and customer satisfaction through continuous improvementRequired Skills and Qualifications:Excellent English spoken and written communication skillsPrior BPO or customer support experience is a significant advantageAbility to work flexible hours, including nights, to accommodate US business hoursReliable laptop with Windows 11 or above and high-speed wired internet connectionQuiet workspace for calls (Voice process)Strong customer orientation, empathy, and problem-solving skillsBenefits:Flexible work arrangementOngoing training and development opportunitiesCareer growth and advancement possibilities

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