Customer Support Specialist

6 days ago


kottayam, India beBeeCommunication Full time

Customer Support SpecialistWe are seeking a skilled professional to provide exceptional customer service.Key Responsibilities:Respond to customer inquiries via various channels, utilizing problem-solving skills and empathy.Deliver fast and effective solutions to resolve customer issues in a timely manner.Maintain accurate records of customer interactions within our CRM system.Collaborate with internal teams to ensure seamless customer experiences.Requirements:Proven experience in customer-facing roles or similar positions.Demonstrated strong verbal and written communication skills.Ability to multitask and remain organized in a dynamic environment.Familiarity with CRM systems (e.g., Salesforce, Zendesk) is beneficial.



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