US Travel Process Customer Support Specialist

23 hours ago

kottayam, India beBeeCustomer Full time

Job Opportunity: US Travel Process Customer Support Specialist Job Description We are seeking a highly skilled and motivated individual to join our virtual team as a Customer Support Specialist for US Travel Process. The selected candidate will be responsible for handling inbound/outbound calls and assisting customers with flight bookings, changes, and queries. They will ensure excellent customer experience through clear communication and problem-solving. Required Skills and Qualifications Strong proficiency in spoken and written English, with the ability to communicate clearly with international customers. Experience in Customer Service, Customer Support, or related roles. Skills in ensuring Customer Satisfaction and enhancing Customer Experience. Excellent communication and interpersonal skills. Ability to multitask and manage time effectively. Experience in the aviation or travel industry is a plus. Proficiency in using customer service software and tools. High school diploma or equivalent; a college degree preferred. Benefits Competitive salary with night-shift allowances. Permanent Work From Home opportunity. Attractive incentives on performance and upselling. Training and career growth opportunities. A chance to work with an international travel brand.

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