CRM and Analytics Lead
2 days ago
We're looking for a sharp, consumer-obsessed CRM and Analytics LeadThis strategic role blends analytical depth with a strong grasp of modern retail dynamics to drive growth and engagement:Key ResponsibilitiesConsumer & Behavioral AnalyticsAnalyze customer cohorts, journeys, and behavioral patterns to identify growth levers.Develop segmentation strategies and marketing interventions based on behavioral triggers.Build and test predictive models (churn, LTV, next-best action) across campaigns.CRM LeadershipOwn end-to-end CRM strategy—from platform management to campaign execution.Drive personalized, omni-channel customer journeys (email, SMS, app, WhatsApp).Collaborate with tech and Martech teams to scale automation and personalization.Marketing & Campaign AnalyticsDesign models to measure campaign impact (pre-post, control-test, incremental sales).Monitor KPIs: ROI, AMS uplift, conversion rates, repeat visits, and customer stickiness.Translate insights into actionable strategies with business and category teams.Loyalty Program Analytics (My Spencer’s Reward)Analyze program performance, lifecycle trends, and redemption behavior.Track metrics like activation rate, incremental sales, and frequency lift.Recommend data-driven interventions to boost loyalty revenue.Strategic Business InsightsDeliver dashboards and insights that influence leadership decisions.Convert analytics into commercial levers—pricing, assortment, targeting, retention.Qualifications & Experienceexperience in consumer analytics, CRM, or data-driven marketing (retail/e-commerce/FMCG preferred/QSR).Proficiency in SQL, Excel, and visualization tools (Power BI, Tableau, Google Data Studio).Hands-on experience with CRM platforms.Strong foundation in consumer psychology, segmentation, and lifecycle management.MBA in Marketing/Analytics or related field preferred.What We’re Looking ForConsumer-first mindset with a knack for behavioral insights.Logical thinker who connects data to business outcomes.Strong ownership and ability to lead CRM independently.Excellent communicator and stakeholder influencer.Curious, agile, and thrives in a fast-paced, data-rich environment.
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CRM & Performance Marketing Manager
2 weeks ago
west bengal, India Dot & Key Skincare Full timeJob Description – CRM & Performance Marketing ManagerRole OverviewWe are seeking a data-driven and execution-focused CRM & Performance Marketing Manager to lead lifecycle marketing, customer retention, and affiliate initiatives. This role will own end-to-end planning, execution, and optimization of CRM campaigns (Email, SMS, Push, WhatsApp), drive...
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CRM Executive
2 weeks ago
Kolkata, West Bengal, India Silver Villa Constructions Pvt. Ltd. Full time**Job Summary**: We are looking for a proactive individual to handle follow-ups with disqualified leads, gather feedback, update CRM data meticulously, and generate insightful sales reports. This role is essential for refining our processes and driving better client understanding. **Key Responsibilities**: - Call and follow up with disqualified leads to...
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CRM Executive
1 week ago
Kolkata, West Bengal, India ZITA Telecom Pvt Ltd Full time#URGENT_HIRING We are Hiring CRM Executive **Job Title: CRM Executive** **Salary: 15-18K/Month** *** We are seeking a highly organized and detail-oriented CRM Executive to join our team. A CRM Executive needs to understand their company’s target audience to understand what consumers want. The role involves the following...
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senior crm executive
1 day ago
Bara Bazar, Kolkata, West Bengal, India R K STUDIO Full time ₹ 2,40,000 - ₹ 3,60,000 per yearKey ResponsibilitiesCRM Strategy & ExecutionDevelop and implement a comprehensive CRM strategy covering email, push notifications, in-app/on-site notifications, WhatsApp, and SMS.Design and optimize onboarding and engagement journeys to boost retention and lifetime value.Campaign ManagementLead end-to-end planning, execution, and analysis of CRM...
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Digital Marketing Executive
1 week ago
New Town, Kolkata, West Bengal, India Lead Height Full time**Job Title**: Digital Marketing Executive **Job Type**: Full-time **Key Responsibilities**: - **SEO & SEM**: Conduct keyword research and SEO optimization for the website and online content, while managing PPC campaigns to drive traffic and improve search engine rankings. - **Analytics & Reporting**: Monitor and analyze digital marketing performance...
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CRM Executive
1 day ago
Kolkata, West Bengal, , India 2coms Full time ₹ 3,00,000 - ₹ 6,00,000 per year2COMS Group is hiring a dynamic andclient -focused CRM Executive to join our growing teamIf you are someone who believes inbuilding strong client relationships, resolving issues with empathy, anddriving customer success — we are looking for you. Key Responsibilities:Manage end -to -end client communication and relationship building.Handle client...
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Male Sales Executive
5 days ago
Kolkata, West Bengal, India Verifiedpage Full time**Key Responsibilities**: - **CRM Sales Expertise**: Develop a deep understanding of the CRM products and services offered by the company. Articulate the features, benefits, and value propositions of the CRM solutions to potential clients. - **Client Communication**: Engage with clients to identify their CRM needs and provide customized solutions. Conduct...
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CRM Executive
2 weeks ago
Beadon Street, Kolkata, West Bengal, India New Horizon Full time ₹ 1,80,000 - ₹ 3,60,000 per yearIntersted candidates can reach at for further updatesHiring for a CRM Executive with one of the leading Jewelry industry based in Kolkata.Key Responsibilities:Client EngagementLead ManagementMaintain and update client records in CRM software (Salesforce, Zoho, or similar).Sales SupportFeedback & ReportingTechnical SkillsBasic proficiency in MS...
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Crm Executive Female
2 days ago
Howrah, West Bengal, , India Yogini Tradex Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCore Responsibilities: - Manage and optimize CRM systems to ensure effective customer relationship management. Analyze customer data and trends to drive targeted campaigns and improve engagement. Design and implement personalized, data -driven marketing and retention strategies. Oversee customer service operations, promptly address inquiries, and...
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senior crm
1 day ago
Bara Bazar, Kolkata, West Bengal, India R K STUDIO Full time ₹ 4,50,000 - ₹ 6,00,000 per yearResponsibilitiesManage and optimize CRM systems for effective customer data management.Analyze customer data to enhance segmentation and targeting strategies.Design and execute CRM campaigns to improve customer engagement.Monitor and report on the effectiveness of CRM campaigns.Collaborate with marketing, sales, and customer service teams to ensure a unified...