Senior Help Desk Analyst

23 hours ago


mumbai, India L&T Technology Services Full time
Role: Helpdesk Analyst- L3Job location –
Mahape,
Mumbai
Sense ID: 496026Qualifications/SkillsRole- Helpdesk Analyst -L3 who shall be responsible for resolving day to day ICT Infrastructure related incidents for local & remote locations
Experience:o 10-15 years
of experience handling Maintenance support of Application & ICT Infra and awareness of Cyber domain operations, in real time critical system operations.Experience of working with public / private sector stakeholders, in managing technically critical system support in 24X7, 365 days environment.Preferable○CCNA Certified, Cloud Certification, Hands on experience in handling 24x7 ICT Infrastructure operationsMust have skills○ Strong verbal, written communication, and presentation skills.○Written and verbal fluency in Hindi and English languages.

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