Help Desk Technician

2 weeks ago


Mumbai, Maharashtra, India Pfizer Full time

About the Role:


We are seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will provide technical assistance to our customers, troubleshooting and resolving issues with our computer systems and applications.


Key Responsibilities:



  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve hardware and software issues
  • Document and track customer issues and resolutions
  • Collaborate with other teams to resolve complex technical issues

Requirements:



  • Strong technical skills and knowledge of computer systems and applications
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required

What We Offer:



  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply:


If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter.


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