Business Relationship Manager

6 days ago

erode, India beBeeClientCentric Full time

Account Management Professional is a client-centric role that combines relationship management, production intelligence, and delivery governance. This position requires an individual with experience in advertising, digital, or creative production environments who has a deep understanding of creative workflows, marketing assets, and media formats.Key ResponsibilitiesCreative Partnership & ServicingServe as the primary point of contact for assigned clients, ensuring alignment between client expectations and delivery outcomes.Translate creative and marketing objectives into actionable production briefs.Advise clients on production feasibility, timelines, and optimization opportunities across creative formats.Build long-term client relationships based on trust, responsiveness, and delivery excellence.Project GovernanceOversee end-to-end project lifecycle — from brief intake, planning, production, quality control, and delivery.Manage project timelines, resource allocation, and internal communication between design, motion, and digital teams.Ensure all jobs are initiated and tracked through workflow tools.Proactively identify risks or dependencies and implement mitigation strategies to maintain service level agreements and quality standards.Creative Knowledge & Technical UnderstandingDemonstrate solid understanding of creative production workflows across media types:Digital: HTML5 banners, emails, landing pages, UI/UX, social assetsMotion: animation, video edits, motion graphics, versioningPrint: brochures, key visuals, retail and in-store materialsUnderstand creative tools, file formats, and delivery specifications (Adobe Creative Cloud, Figma, After Effects, Premiere, Photoshop, Illustrator).Collaborate with automation and AI teams to identify process improvements and innovation opportunities.Financial ManagementSupport budget estimation, effort tracking, and job reconciliation with finance and operations.Manage workload distribution and utilization across assigned teams.Contribute to discussions on account profitability and forecast accuracy.Collaboration & CommunicationPartner with regional service delivery heads and studio leads to align delivery strategy.Collaborate with onshore account managers to ensure a unified, seamless client experience.Communicate project status, risks, and performance clearly and proactively to all stakeholders.Contribute to client presentations, quarterly reviews, and NPS feedback follow-ups.This role requires strong organizational, time management, and problem-solving skills. The ideal candidate will be proactive, flexible, and able to work well under pressure in a fast-paced environment.What We OfferA dynamic and supportive work environmentOpportunities for professional growth and developmentA competitive compensation package

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