Telecom Business Development Manager

5 days ago


erode, India beBeeUpseller Full time

Job OverviewAs a skilled and ambitious professional, you will play a pivotal role in driving revenue growth and customer satisfaction through strategic upselling and cross-selling initiatives.Key ResponsibilitiesUpselling: Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs. Leverage market analysis and customer insights to design targeted offers and campaigns.Cross-Selling: Promote complementary telecom services such as data packages, cloud solutions, VoIP, and managed services to existing customers. Foster strong relationships built on trust and proactive communication.Customer Engagement: Build trust through understanding client requirements and offering tailored solutions that add value. Collaborate with cross-functional teams to ensure seamless service delivery.Market Analysis: Monitor customer usage patterns and industry trends to inform data-driven decision making. Develop targeted strategies for upselling and cross-selling.Collaboration: Work closely with operations, technical, and customer service teams to ensure smooth implementation of upgraded or additional services.Performance Tracking: Measure success through key performance indicators (KPIs) such as revenue growth, customer retention, and conversion rates for upsell/cross-sell initiatives.RequirementsStrategic Thinking: Ability to analyze complex business challenges and develop creative solutions.Communication Skills: Excellent verbal and written communication skills to effectively engage with customers, colleagues, and stakeholders.Problem-Solving: Strong analytical and problem-solving skills to identify and capitalize on opportunities.Collaboration: Proven ability to work collaboratively across functions to achieve business objectives.Adaptability: Flexibility to adapt to changing priorities, technologies, and customer needs.Results-Oriented: Demonstrated track record of delivering results in a fast-paced environment.What We OfferA dynamic and supportive work environment that fosters growth, innovation, and collaboration. Enjoy a competitive compensation package, comprehensive benefits, and opportunities for professional development.



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