Telecom Business Development Specialist

2 days ago


erode, India beBeeUpseller Full time

As a key player in our organization's success, you will be responsible for identifying opportunities to upgrade existing clients to higher-value telecom plans and premium features. This involves analyzing customer needs and offering tailored solutions that meet their evolving requirements.Our ideal candidate will have exceptional communication skills and the ability to build trust with clients through proactive engagement. You will also need to work closely with operations, technical, and customer service teams to ensure seamless implementation of upgraded or additional services.To succeed in this role, you must be able to monitor customer usage patterns and industry trends to design targeted offers and campaigns. Performance tracking is also crucial, as you will need to measure success through KPIs such as revenue growth, customer retention, and conversion rates.Key responsibilities include:Upselling: Identify opportunities to upgrade existing clients to higher-value telecom plans and premium features.Cross-Selling: Promote complementary telecom services to existing customers.Customer Engagement: Build trust through proactive communication and offer tailored solutions.Market Analysis: Monitor customer usage patterns and industry trends.Collaboration: Work closely with operations, technical, and customer service teams.Performance Tracking: Measure success through KPIs such as revenue growth, customer retention, and conversion rates.The successful candidate will possess excellent problem-solving skills, the ability to work under pressure, and a strong desire to drive business results.Benefits of this role include:Opportunities for professional growth and development.A dynamic and supportive work environment.Competitive compensation and benefits package.



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