Optimize Workforce Operations
1 week ago
Workforce StrategistThis role focuses on optimizing operational efficiency by overseeing scheduling and resource allocation to meet business objectives.Capacity Planning & Forecasting:Develop short-term and long-term capacity plans across multiple programs.Analyze historical trends, AHT (Average Handling Time), volume forecasts, and shrinkage to determine staffing needs.Resource Allocation & Optimization:Map resources based on skill sets, program criticality, and performance trends.Ensure efficient utilization of workforce while maintaining service level agreements (SLAs).Real-Time Management & Agility:Monitor daily operations and adjust plans in real-time to accommodate last-minute changes or unplanned events.Implement contingency plans to mitigate risks related to absenteeism, volume spikes, or system outages.Stakeholder Collaboration:Coordinate with senior leaders, program managers, and operations teams to align on deliverables and capacity plans.Performance Analysis & Reporting:Track and report on key performance indicators (KPIs) related to capacity, utilization, and productivity.
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Workforce Management
2 days ago
Chennai, India Gainwell Technologies Full timeSummary In Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies. Your role in our mission Analyzing historical data: Reviewing past sales trends, stakeholder behavior,...
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Workforce Management Analyst
5 days ago
Chennai, Tamil Nadu, India Gainwell Technologies Full timeWorkforce Management Location - Remote India Timing - Shift Timings - US Time 9 hours shift between 4 30 OM to 1 30 AM IST A WFM Workforce Management supervisor is responsible for overseeing the workforce planning and scheduling within an organization including tasks like forecasting staffing needs creating employee schedules monitoring real-time adherence...
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Gainwell Technologies
7 days ago
Chennai, India Gainwell Technologies Full timeWorkforce Management AnalystSummary :A WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while...
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Specialist, Workforce Empowerment
2 weeks ago
Chennai, Tamil Nadu, India Standard Chartered Full timeJob Summary Strategy Through Workforce Empowerment deliver a consistent balance between Cost and Service goals for the organization across units managed Drive productivity through workforce practices of not just people optimization but also ensuring alignment to spans and layers set at organization level seats other requirements balanced through better...
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Sr. Manager – HR
2 days ago
Chennai, India eZone Staffing, LLC Full timeAbout UseZone Staffing LLC is a leading staffing and recruiting firm specializing in connecting top-tier talent with exceptional companies across various industries, including IT, Engineering, Healthcare, Finance, and more. With a strong reputation for delivering high-quality candidates, we help businesses build world-class teams efficiently.Role OverviewWe...
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Sr. Manager – HR
2 days ago
Chennai, India eZone Staffing, LLC Full timeAbout UseZone Staffing LLC is a leading staffing and recruiting firm specializing in connecting top-tier talent with exceptional companies across various industries, including IT, Engineering, Healthcare, Finance, and more. With a strong reputation for delivering high-quality candidates, we help businesses build world-class teams efficiently.Role OverviewWe...
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Tinting Operator
2 weeks ago
Chennai, India Sitics Logistic Solutions Pvt Ltd Full timeCompany Overview Sitics Logistic Solutions Pvt Ltd is a leading player in the logistics industry, striving to deliver effective, efficient, and innovative solutions to partners worldwide. With a substantial workforce of employees, our headquarters is located in Palakkad. Our commitment is to be a fully integrated logistics provider, offering comprehensive...
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Legion Workforce Management-Consultant/ Manager
2 weeks ago
Chennai, Tamil Nadu, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 24,00,000 per yearChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...
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Cash Operations UAT Tester
1 day ago
Bengaluru, Chennai, India Workforce Management Consultancy Full time ₹ 4,00,000 - ₹ 10,00,000 per yearHiring for Cash Ops UAT- Payment Domain 5 yrs to 12 yrs Exp in Cash Operations & UAT Mandatorily in PAYMENT Domain(MT series,ISO formats, PACS 008,009,009cov, ISO 2OO22 – MX, SWIFT MT- 1O3, 2O2, 2O2 Cov) Call: Pooja , Rukhsar Required Candidate profileCandidate Must be proficient in Communication.Candidate Must have good exposure in Cash Operation with...
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Director, Mainframe Optimization
2 weeks ago
Chennai, India Ensono Full timeAt Ensono, our purpose is to be a Relentless Ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology advisor and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with...