Gainwell Technologies
7 days ago
Workforce Management AnalystSummary :A WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing productivity and service levels within the team they manage.Your role in our mission:- Strong analytical skills and ability to interpret data- Excellent communication and interpersonal skills- Proficiency with workforce management software- Understanding of labor laws and compliance requirements- Problem-solving and decision-making abilities- Proficiency with telephony routing solutions- Proficiency with Excel and Power BIWhat We're Looking For:Forecasting and Staffing:- Analyze historical data to predict future call volume and staffing requirements for locked forecasts.- Develop staffing plans based on forecasted demand and business goals.- Adjust staffing levels based on real-time fluctuations in demand.Scheduling and Allocation:- Create employee schedules that align with forecasted demand and labor constraints.- Optimize shift patterns to maximize efficiency and minimize costs.- Manage employee time off requests and ensure adequate coverage during peak periods.Performance Monitoring and Coaching:- Monitor real-time adherence to schedules and performance metrics.- Identify areas for improvement and provide coaching to employees.- Conduct performance reviews and provide feedback.Data Analysis and Reporting:- Analyze workforce data to identify trends and opportunities for optimization.- Generate reports on key performance indicators (KPIs) related to workforce management.- Present data insights to management to inform Management:- Ensure compliance with labor laws and company policies regarding scheduling and overtime.- Monitor employee time and attendance to prevent violations.What You Should Expect In This Role:- Strong analytical skills and ability to interpret data- Excellent communication and interpersonal skills- Proficiency with workforce management software- Understanding of labor laws and compliance requirements- Problem-solving and decision-making abilities- Proficiency with telephony routing solutions- Proficiency with Excel and Power BIRemote Work EnvironmentShift Timing : 4:30 PM - 4:30 AM (IST - 9 hrs Shift) (ref:iimjobs.com)
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Senior Functional Tester with US Healthcare
2 weeks ago
Chennai, India Gainwell Technologies Full timeYour role in our mission About Gainwell Gainwell Technologies is the leading provider of technology solutions that are vital to the administration and operations of health and human services programs. We are the key player in the Medicaid space with a presence in 51 of the 56 U.S. states and territories with offerings including Medicaid Management...
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Senior Dot net Developer
3 days ago
Chennai, Tamil Nadu, India Gainwell Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per yearGainwell Technologies is the leading provider of technology solutions that are vital to the administration and operations of health and human services programs.We are the key player in the Medicaid space with a presence in 51 of the 56 U.S. states and territories with offerings including Medicaid Management InformationSystems (MMIS), Fiscal Agent Services,...
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Senior Functional Tester with US Healthcare
1 week ago
Chennai, Tamil Nadu, India Gainwell Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearYour role in our missionAbout GainwellGainwell Technologies is the leading provider of technology solutions that are vital to the administration and operations of health and human services programs.We are the key player in the Medicaid space with a presence in 51 of the 56 U.S. states and territories with offerings including Medicaid Management...
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C#.NET Developer
1 week ago
Chennai, India Gainwell Technologies Full timeSummary As a C# .NET Developer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s...
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Senior Dot net Developer
2 weeks ago
Chennai, India Gainwell Technologies Full timeSummary As a Senior Dot net Developer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares...
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Senior Dot net Developer
2 weeks ago
Chennai, India Gainwell Technologies Full timeSummary As a Senior Dot net Developer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...
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PMO Analyst
4 weeks ago
Chennai, India Gainwell Technologies Full timeJob Description Summary As a PMO Professional Support Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some...
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Dot Net Developer with WinForms
6 days ago
Chennai, Tamil Nadu, India Gainwell Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per yearGreeting from GainwellJob Description6 to 10 years of experience in Dot net development and showcasing any of the below capabilities:Strong Experience in C#, .Net Core, ,WebAPI ,Java Script, Winforms, SQLExperience of working in .NET Core or C#.NET, WEB API, LINQ, Entity Framework.Experience of working in SQL Server, Oracle databases.Knowledge on project...
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C#.NET Full Stack Developer
2 weeks ago
Chennai, India Gainwell Technologies Full timeSummary As a C#.NET Full Stack Developer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares...
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C#.NET Full Stack Developer
2 weeks ago
Chennai, India Gainwell Technologies Full timeSummary As a C#.NET Full Stack Developer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...
