Gainwell Technologies
2 weeks ago
Workforce Management AnalystSummary :A WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing productivity and service levels within the team they manage.Your role in our mission:- Strong analytical skills and ability to interpret data- Excellent communication and interpersonal skills- Proficiency with workforce management software- Understanding of labor laws and compliance requirements- Problem-solving and decision-making abilities- Proficiency with telephony routing solutions- Proficiency with Excel and Power BIWhat We're Looking For:Forecasting and Staffing:- Analyze historical data to predict future call volume and staffing requirements for locked forecasts.- Develop staffing plans based on forecasted demand and business goals.- Adjust staffing levels based on real-time fluctuations in demand.Scheduling and Allocation:- Create employee schedules that align with forecasted demand and labor constraints.- Optimize shift patterns to maximize efficiency and minimize costs.- Manage employee time off requests and ensure adequate coverage during peak periods.Performance Monitoring and Coaching:- Monitor real-time adherence to schedules and performance metrics.- Identify areas for improvement and provide coaching to employees.- Conduct performance reviews and provide feedback.Data Analysis and Reporting:- Analyze workforce data to identify trends and opportunities for optimization.- Generate reports on key performance indicators (KPIs) related to workforce management.- Present data insights to management to inform Management:- Ensure compliance with labor laws and company policies regarding scheduling and overtime.- Monitor employee time and attendance to prevent violations.What You Should Expect In This Role:- Strong analytical skills and ability to interpret data- Excellent communication and interpersonal skills- Proficiency with workforce management software- Understanding of labor laws and compliance requirements- Problem-solving and decision-making abilities- Proficiency with telephony routing solutions- Proficiency with Excel and Power BIRemote Work EnvironmentShift Timing : 4:30 PM - 4:30 AM (IST - 9 hrs Shift) (ref:iimjobs.com)
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Gainwell Hiring Dot Net Developer
1 week ago
Chennai, Tamil Nadu, India Gainwell Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWarm Greetings from Gainwell TechnologiesWe are looking for Dot Net Professionals with 9+ yrs of experience in development. Interested in working in cutting edge technologies?? Join us and take your career to the next level.About GainwellGainwell Technologies is the leading provider of technology solutions that are vital to the administration and operations...
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Gainwell Hiring Dot Net Developer
1 week ago
Chennai, Tamil Nadu, India Gainwell Technologies Full time ₹ 15,00,000 - ₹ 28,00,000 per yearWarm Greetings from Gainwell TechnologiesWe are looking for Dot Net Professionals with 6+ yrs of experience in development. Interested in working in cutting edge technologies?? Join us and take your career to the next level.About GainwellGainwell Technologies is the leading provider of technology solutions that are vital to the administration and operations...
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Gainwell Technologies
2 weeks ago
Chennai, India Gainwell Technologies Full timeAssociate the Manager, you will play a crucial role in shaping and executing our product implementation strategy. You will lead a team of talented developers, testers, business Analysts to design, develop, and maintain products.Your role in our mission:- Essential Job Functions Manages applications business development and account management teams in...
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Job For Automation Tester with US Healthcare
1 week ago
Chennai, Tamil Nadu, India Gainwell Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWarm Greetings from Gainwell TechnologiesWe are looking for Automation Test Professionals with 9+ yrs of experience in testing. Interested in working in cutting edge technologies?? Join us and take your career to the next level.About GainwellGainwell Technologies is the leading provider of technology solutions that are vital to the administration and...
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Chennai, Tamil Nadu, India Gainwell Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearYour role in our missionAbout GainwellGainwell Technologies is the leading provider of technology solutions that are vital to the administration and operations of health and human services programs.We are the key player in the Medicaid space with a presence in 51 of the 56 U.S. states and territories with offerings including Medicaid Management...
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Application Designer
5 days ago
Chennai, TN, IN, Gainwell Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearApplication Designer, Professional 2 Summary As a Application Designer, Professional 2 at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on...
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Chennai, India Gainwell Technologies Full timeJob Description Your role in our mission About Gainwell Gainwell Technologies is the leading provider of technology solutions that are vital to the administration and operations of health and human services programs. We are the key player in the Medicaid space with a presence in 51 of the 56 U.S. states and territories with offerings including Medicaid...
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Application Designer, Professional 2
1 week ago
Chennai, Tamil Nadu, India Gainwell Technologies LLC Full time US$ 1,04,000 - US$ 1,30,878 per yearSummaryAs a Application Designer, Professional 2 at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of...
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C# .Net Developer Job Details
3 days ago
Chennai, Tamil Nadu, India Gainwell Technologies Full time ₹ 4,00,000 - ₹ 12,00,000 per yearJob Description C# .Net Developer Date: Oct 23, 2025 Location: Bangalore, KA, IN, 560100 Chennai, TN, IN, 600032 Chennai, TN, IN, 600032 Req ID: 33406 Work Mode: Remote IndiaSummary About Gainwell Technologies Gainwell is the leading provider of technology services and solutions that are vital to the administration of health and human services...
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Senior Functional Tester With Us Healthcare
3 weeks ago
Chennai, Tamil Nadu, India Gainwell Technologies Full timeYour role in our mission About Gainwell Gainwell Technologies is the leading provider of technology solutions that are vital to the administration and operations of health and human services programs We are the key player in the Medicaid space with a presence in 51 of the 56 U S states and territories with offerings including Medicaid Management Information...