Workforce Management Analyst

Job Brief :Should have over 3 years of WFM experience in a Contact Center Environmentas an Intraday Analyst or at least 1 year of experience in supervisory position ina WFM team. This is a client facing role which requires the candidate tofrequently interact with US based clients and present WFM related site-levelperformance. The position requires 100%...

The Enterprise Workforce Management team is responsible to lead Citi s transformation efforts around staffing and skill adequacy and organizational design It is an exciting time to join our Workforce Management Team as we are a newly formed team are still in a building phrase of developing the set of capabilities processes and tools to analyze forecast and...

Workforce Management AnalystSummary :A WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while...

Hiring for Business Analyst in Payment Domain in Chennai & Bangalore Minimum 7 year of experience in SWIFT Payments ,ISO Formats, MT/MX, Cross border payments 5 days working & 2 rotational off Connect with Shruti or Suhani

Summary In Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies. Your role in our mission  Analyzing historical data: Reviewing past sales trends, stakeholder behavior,...

Position: Business Analyst - Dayforce Workforce ManagementRelevant years of Experience: 4 yearsJob Type: ContractWork Location: Remote (During Client visit, need to work in Chennai / Bangalore Office)Salary Range: Max 20L PAShift Time: UK ShiftRole Description:The Business Analyst for Workforce Management (WFM) in retail plays a key role in bridging business...

Job Summary Strategy Through Workforce Empowerment deliver a consistent balance between Cost and Service goals for the organization across units managed Drive productivity through workforce practices of not just people optimization but also ensuring alignment to spans and layers set at organization level seats other requirements balanced through better...

Key Responsibilities Manage end-to-end HR operations including recruitment onboarding payroll performance management and exit formalities Handle recruitment and workforce planning for shop-floor and blue-collar employees technicians operators welders helpers etc Act as the primary HR contact for Hindi-speaking employees ensuring effective communication and...

We are hiring enthusiastic and customer-focused individuals for our BPO voice and non-voice processes. If you are looking to start your career or gain experience in the customer service industry, this is a great opportunity! **Roles & Responsibilities**: - Handle inbound and outbound calls (voice process) - Provide accurate information and resolve customer...

Position Overview As an IT Business Analyst you will play a leading role in delivering projects within the organization You will have to understand the business the technical vision as well our strategic objectives Working with various team members of the project you will analyze current work processes visually map document workflows and create business user...