Expert Technical Support Specialist

5 days ago


vijayawada, India beBeeTechnical Full time

Job OpportunityWe are seeking a skilled professional to join our team as a Senior Technical Support Engineer. In this role, you will play a crucial part in ensuring customer satisfaction and driving support excellence.You will be working with a growing team of specialists on complex customer accounts, providing advanced technical expertise and product knowledge. This position offers flexibility, allowing you to choose where you work – from home, an office, or a combination of both.We value diversity and inclusion, striving to create a workplace where everyone feels welcome and empowered to succeed.Key Responsibilities: Conduct root cause analysis, debugging, and troubleshooting across various Atlassian productsCommunicate progress updates, action plans, and resolution details to customersSolve complex tickets and escalate when necessaryCoach teammates on technical, soft skills, and behavioral interviewsRequirements: 8+ years of experience in Java support, software services, and system administration for large end-user communitiesExperience with operating systems, networks, and technologies such as proxies, load balancers, LDAP, Active Directory, SSLBenefits: A wide range of perks designed to support your well-being, including health resources and paid volunteer daysThis is an exciting opportunity to grow professionally while contributing to a dynamic team. If you have the required skills and qualifications, please apply for this role.



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