Expert Technical Support Specialist
5 days ago
Job OpportunityWe are seeking a skilled professional to join our team as a Senior Technical Support Engineer. In this role, you will play a crucial part in ensuring customer satisfaction and driving support excellence.You will be working with a growing team of specialists on complex customer accounts, providing advanced technical expertise and product knowledge. This position offers flexibility, allowing you to choose where you work – from home, an office, or a combination of both.We value diversity and inclusion, striving to create a workplace where everyone feels welcome and empowered to succeed.Key Responsibilities: Conduct root cause analysis, debugging, and troubleshooting across various Atlassian productsCommunicate progress updates, action plans, and resolution details to customersSolve complex tickets and escalate when necessaryCoach teammates on technical, soft skills, and behavioral interviewsRequirements: 8+ years of experience in Java support, software services, and system administration for large end-user communitiesExperience with operating systems, networks, and technologies such as proxies, load balancers, LDAP, Active Directory, SSLBenefits: A wide range of perks designed to support your well-being, including health resources and paid volunteer daysThis is an exciting opportunity to grow professionally while contributing to a dynamic team. If you have the required skills and qualifications, please apply for this role.
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Technical Support Specialist
1 week ago
vijayawada, India beBeeSupport Full timeJob Opportunity:Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.This is an excellent opportunity for someone who enjoys providing technical assistance and troubleshooting issues.Achieve high first contact resolution rates by analyzing and resolving customer inquiries in a timely manner.Escalate...
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Proven Technical Support Expert
6 days ago
vijayawada, India beBeeTroubleshooter Full timeJob OpportunityAs a Technical Support Specialist, you will be responsible for delivering high-quality technical support to our enterprise customers.The primary focus of this role is on troubleshooting and resolving technical issues related to current configurations and platform functionality.Key Responsibilities:Act as a primary point of contact for...
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vijayawada, India beBeeImplementation Full timeJob Title: Technical Support and Implementation SpecialistAbout the Role:We are seeking a skilled Technical Support and Implementation Specialist to join our team. As a Technical Support and Implementation Specialist, you will be responsible for providing Level 2 technical support for Talkdesk platform incidents and service requests.Key...
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vijayawada, India beBeeSupport Full timeJob Title: Oracle Technical Support - SCMWe are seeking a highly skilled technical support specialist to join our team. As a key member of our organization, you will be responsible for providing expert-level support for supply chain and manufacturing modules.Your responsibilities will include:Troubleshooting and resolving production issues across Oracle EBS...
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vijayawada, India beBeeSeniorSupport Full timeWe are seeking a highly skilled professional to fill the role of Senior Support Specialist for Microsoft Business Central.Provide expert support for Business Central users, ensuring timely resolution and clear communication with stakeholders.Lead junior support specialists and contribute to their development through mentorship and training.Diagnose and...
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Desktop Engineering Support Specialist
4 days ago
vijayawada, India beBeeProductivity Full timeDesktop Engineering Support SpecialistWe are seeking a skilled Desktop Engineering Support Specialist to join our team. As a key member of our technical staff, you will play a vital role in ensuring the smooth operation of our desktop systems.The ideal candidate will possess excellent troubleshooting and problem-solving skills, as well as the ability to work...
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Desktop Support Specialist
7 days ago
vijayawada, India beBeeProductivity Full timeWe're seeking an experienced Desktop Support Specialist to join our team. This role is perfect for individuals who enjoy troubleshooting complex issues and working collaboratively with other teams.The ideal candidate will have a deep understanding of Desktop Experience (DEX) and be able to utilize this knowledge to enhance user productivity and satisfaction....
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Expert EBS Technical Support Specialist
1 week ago
vijayawada, India beBeeEbs Full timeJob Title:EBS Technical Support SpecialistAbout the Role:We are seeking a highly skilled EBS R12 Technical Support professional to join our organization.Mandatory Skills:Proven experience in EBS R12 Tech Support, especially across multiple modules in Supply Chain and Manufacturing domains.Hands-on experience with SQL / PL/SQL, Oracle Forms, and Oracle...
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IT Support Professional
1 week ago
vijayawada, India beBeeExpert Full timeJob DescriptionThe role of IT Service Management Specialist revolves around delivering expert support for the Managed Services tool sets and related processes and procedures.This includes providing daily operational support, ensuring timely management of client access requests, and serving as a Subject Matter Expert (SME) for the ITSM ticketing system.The...
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Elevated Customer Support Expert
7 days ago
vijayawada, India beBeeTechnical Full timeOnline Technical Support SpecialistWe are seeking an experienced Online Technical Support Specialist to join our team. The successful candidate will be responsible for providing online telephonic support to customer technical queries from the Australian market.The role involves updating customer complaints via Freshdesk or WhatsApp and conducting product...