Elevated Customer Support Expert

1 week ago


vijayawada, India beBeeTechnical Full time

Online Technical Support SpecialistWe are seeking an experienced Online Technical Support Specialist to join our team. The successful candidate will be responsible for providing online telephonic support to customer technical queries from the Australian market.The role involves updating customer complaints via Freshdesk or WhatsApp and conducting product training for customers and in-house engineers.Essential Qualifications and SkillsExcellent knowledge of power electronics, solar inverters, PV module fundamentals, and solar power plants.Bachelor's degree in Electrical, Electronics-Telecommunication, or related field.Fluency in professional English communication skills, both written and spoken.Preference given to candidates with experience handling solar string inverters.Preferred location: Navi Mumbai, Thane, Kalyan, Dombivali. Ability to commence within 15 days a plus.



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