Desktop Engineering Support Specialist

3 days ago

vijayawada, India beBeeProductivity Full time

Desktop Engineering Support SpecialistWe are seeking a skilled Desktop Engineering Support Specialist to join our team. As a key member of our technical staff, you will play a vital role in ensuring the smooth operation of our desktop systems.The ideal candidate will possess excellent troubleshooting and problem-solving skills, as well as the ability to work effectively with business partners to understand their needs and pain points.The primary focus of this position will be on investigating and resolving systemic issues that negatively impact the end-user experience, particularly those related to device migration during merger and acquisition activity.Troubleshoot desktop-related issues efficiently using advanced troubleshooting techniques and root cause analysis.Enhance user productivity and satisfaction by leveraging your deep understanding of Desktop Experience (DEX).Develop and implement automation scripts to streamline desktop management tasks.Collaborate with other IT teams to ensure seamless integration and support of desktop systems.Provide expert-level support to end-users, addressing their technical concerns and training them on best practices.

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    vijayawada, India beBeeProductivity Full time

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