Technology Support Professional

7 days ago


vijayawada, India beBeeITspecialist Full time

Job DescriptionWe are seeking a dedicated and skilled professional to fill the role of IT Specialist. The successful candidate will be responsible for providing top-notch technical support, troubleshooting issues, and ensuring seamless system operations.Key ResponsibilitiesProvide first-level and second-level support for desktops, laptops, printers, mobile devices, and other peripherals.Troubleshoot and resolve issues related to Windows/macOS operating systems, office applications, and network connectivity.Perform system upgrades, patches, and installations of software and hardware.Respond to help desk tickets, phone calls, and emails in a timely manner.Assist users with application usage, access issues, and general IT queries.Maintain strong customer service and communication with employees at all levels.Create, modify, and disable user accounts in Active Directory, Office 365, and other enterprise systems.Manage email configurations, group policies, and security permissions.Support onboarding and offboarding of employees, including device setup and recovery.Set up and configure new devices (desktops, laptops, monitors, peripherals).Maintain IT inventory records and track equipment assignments.Coordinate with vendors for repairs, replacements, and procurement.Assist with basic network troubleshooting (LAN/WAN/Wi-Fi/VPN).Ensure compliance with security policies, antivirus updates, and data protection standards.Support MFA, endpoint protection, and backup operations.RequirementsDegree in Computer Science or related field.Proficiency in Windows and macOS operating systems.Familiarity with network protocols and security measures.Strong communication and problem-solving skills.Ability to work under pressure and meet deadlines.BenefitsA competitive salary package.A comprehensive benefits program, including health insurance and retirement plan.Opportunities for career growth and professional development.A dynamic and supportive work environment.How to ApplyIf you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you



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