Technical Support Specialist
3 days ago
Job OpportunityWe are seeking a skilled professional to fill a critical role in our organization.The ideal candidate will possess excellent technical skills, strong communication abilities, and the ability to work effectively in a team environment.This position involves providing Level 2 technical support for Talkdesk platform incidents and service requests. The selected engineer will also assist in Talkdesk setup, configuration, and deployment activities across various business units.Key Responsibilities:Provide technical assistance for Talkdesk platform issues and service requests.Collaborate with internal teams to implement and maintain Talkdesk integrations with CRM and other enterprise tools.Manage and resolve escalations related to call routing, IVR, queues, agent configurations, and reporting dashboards.Requirements:Minimum 5+ years of experience in Contact Center / Unified Communications solutions.Proven hands-on experience with Talkdesk platform – setup, configuration, and troubleshooting.Knowledge of IVR design, call routing, and integration with CRM platforms.Strong understanding of SaaS applications, cloud-based telephony systems, and APIs.Excellent communication and customer interaction skills.Fluent in French and English (verbal and written).Based in EMEA region and available for customer-facing support during local business hours.We offer a competitive compensation package and opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.
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Technical Support Specialist
5 days ago
nashik, India beBeeSupport Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to provide high-quality technical assistance to users via phone, email, chat, or ticketing system as first response.As a Technical Support Specialist, you will be responsible for monitoring tools, diagnosing and resolving incidents, requests, or inquiries in a timely and efficient manner....
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Technical Support Specialist
3 days ago
nashik, India beBeeSupport Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. The successful candidate will provide top-notch technical support to internal and external users, including customer service teams, clients, and partners.Provide technical assistance via phone, email, or chat...
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Online Technical Support Specialist
5 days ago
nashik, India beBeeSolarService Full timeJob SummaryAbout this RoleWe are seeking a skilled On-line Service Specialist to provide online telephonic support to customer technical queries received from the Australian market. This role will involve assisting customers with their product inquiries and resolving any issues in a timely manner.Key Responsibilities:Provide exceptional customer service via...
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Technical Desktop Support Position
5 days ago
nashik, India beBeeDesktop Full timeDesktop Support ProfessionalThe role of a Desktop Support Specialist involves providing second-level technical support for desktop/laptop hardware, software, and peripheral issues. This includes diagnosing and resolving advanced technical issues escalated from the L1 support team.Responsibilities also include installing, configuring, and maintaining...
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Technical Sales Specialist
1 week ago
Nashik, Maharashtra, India The Purchase House ( TPH ) Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionTPH is an industrial re-commerce platform where businesses can buy or sell excess inventory and capital assets. This includes raw materials, consumables, tools, surplus machines, equipment, industrial plants, and plots. TPH connects buyers and sellers in the industrial sector, optimizing resources and reducing waste.Role DescriptionThis is...
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IT Operational Support Specialist
5 days ago
nashik, India beBeeServiceManagement Full timeJob Title: IT Service Management SpecialistThe IT Service Management Specialist will provide support for the Managed Services tool sets and supporting processes and procedures.This includes providing daily support for operational needs and managing ticket distribution to ensure all client access management requests are handled on time.The ITSM Specialist...
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Tech Documentation Expert
1 day ago
nashik, India beBeeDocumentation Specialist Full timeAbout Us:We are a company dedicated to innovation and excellence. Our goal is to provide high-quality products and services that exceed our customers' expectations.Our team consists of highly skilled and experienced professionals who work together to achieve our objectives. We value teamwork, collaboration, and open communication.We are committed to...
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IT Support Specialist
1 day ago
nashik, India beBeeTechnical Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled and customer-focused Technical Support Specialist to join our team. As a key member of our support team, you will provide exceptional technical assistance to users via various communication channels.Responsibilities:Provide first-response technical support to users via...
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Technical Support Engineer
2 days ago
Nashik, Maharashtra, India Invensyscad Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob descriptionWe are looking for a PTC Creo Specialist to provide expert-level technical support for our Creo (Pro/ENGINEER) software solutions. As a Technical Support Engineer, you will troubleshoot complex CAD issues, optimize modelling workflows, and ensure customer success with PTC's product suite. The ideal candidate has hands-on Creo experience,...
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Project Support Specialist
3 days ago
nashik, India beBeeVideoAnalytics Full timeJob Title: Project Support SpecialistAbout the Role:We are seeking a skilled Project Support Specialist to ensure seamless deployment, onboarding, support, and delivery of AI-based video analytics projects.Responsibilities:Collaborate with cross-functional teams to diagnose and resolve technical issues related to cameras, servers, GPUs, networking, and...
