Tech Documentation Expert
21 hours ago
About Us:We are a company dedicated to innovation and excellence. Our goal is to provide high-quality products and services that exceed our customers' expectations.Our team consists of highly skilled and experienced professionals who work together to achieve our objectives. We value teamwork, collaboration, and open communication.We are committed to delivering exceptional results and meeting the needs of our clients. Our approach is based on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes.We have developed a range of internal applications to increase our quality and efficiency, and customer satisfaction. These systems have grown and become more sophisticated over time, allowing us to offer them to our clients.Tech documentation specialist role involves creating user manuals, installation/configuration documents, SOPs, release notes, FAQs, and knowledge-base articles.The ideal candidate will have 5-9 years of experience in technical writing within software/technology domains. They should be proficient in authoring tools such as MadCap Flare, Adobe FrameMaker, or Help Authoring Tools like RoboHelp, HelpSmith.A strong understanding of Agile/Scrum methodologies and synchronization of documentation with sprint plans is also required. Experience with structured (DITA/XML) or topic-based authoring approaches is an asset.The successful candidate will be responsible for developing and maintaining high-quality technical documentation, updating legacy documents, collaborating with developers and product managers, and managing documentation repositories via CMS, version control systems, and enforcing robust versioning standards.Bachelor's degree in English, Technical Communication, Computer Science, Engineering, or a related field is essential. Excellent written/verbal communication skills, with a meticulous eye for clarity, grammar, structure, and style are necessary for this role.This is a fantastic opportunity for individuals who want to grow their careers and contribute to a dynamic team. If you have a passion for technology and excellent writing skills, we encourage you to apply.
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