Front Desk Manager
2 weeks ago
Awwzo is a true pet care startup. We are committed to delivering innovative and exceptional pet care services and products. We are seeking a pet lover to join our team.
Role Description
Awwzo is seeking a dynamic and organized Front Desk Manager to join our team. As the face of the company, you will be responsible for managing customer interactions, answering inquiries, and maintaining a welcoming environment for our clients and their pets. Fluency in English, Kannada, and Hindi is required for this role.
Key Responsibilities
- Greet and assist visitors and clients, providing a warm and professional welcome.
- Manage incoming phone calls, emails, and inquiries about Awwzo’s services (boarding, daycare, grooming, training, etc.).
- Maintain an organized and efficient front desk environment.
- Schedule appointments and manage bookings for pet care services.
- Handle customer complaints or issues with professionalism and resolve them promptly.
- Assist in keeping the office and reception area clean and presentable.
- Coordinate with the staff for smooth operation of daily activities.
Qualifications
- Dog Lover
- Fluency in English, Kannada, and Hindi is essential.
- Excellent verbal and written communication skills.
- Previous experience in a front office or receptionist role is preferred.
- Proficiency in basic computer skills (MS Office).
- Strong customer service orientation with a friendly and positive attitude.
- Ability to multitask and work in a fast-paced environment.
Benefits
- Competitive salary and benefits package.
- Opportunity to work in a pet-friendly environment.
- Career growth and development opportunities.
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