Front Desk Manager

2 weeks ago


bangalore, India Awwzo Full time

Awwzo is a true pet care startup. We are committed to delivering innovative and exceptional pet care services and products. We are seeking a pet lover to join our team.


Role Description

Awwzo is seeking a dynamic and organized Front Desk Manager to join our team. As the face of the company, you will be responsible for managing customer interactions, answering inquiries, and maintaining a welcoming environment for our clients and their pets. Fluency in English, Kannada, and Hindi is required for this role.


Key Responsibilities

  • Greet and assist visitors and clients, providing a warm and professional welcome.
  • Manage incoming phone calls, emails, and inquiries about Awwzo’s services (boarding, daycare, grooming, training, etc.).
  • Maintain an organized and efficient front desk environment.
  • Schedule appointments and manage bookings for pet care services.
  • Handle customer complaints or issues with professionalism and resolve them promptly.
  • Assist in keeping the office and reception area clean and presentable.
  • Coordinate with the staff for smooth operation of daily activities.


Qualifications

  • Dog Lover
  • Fluency in English, Kannada, and Hindi is essential.
  • Excellent verbal and written communication skills.
  • Previous experience in a front office or receptionist role is preferred.
  • Proficiency in basic computer skills (MS Office).
  • Strong customer service orientation with a friendly and positive attitude.
  • Ability to multitask and work in a fast-paced environment.


Benefits

  • Competitive salary and benefits package.
  • Opportunity to work in a pet-friendly environment.
  • Career growth and development opportunities.

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