Service Desk Manager

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...

**Service Desk Manager Job Description**We are seeking a skilled Service Desk Manager to oversee the daily operations of our service desk team. As a key member of our IT team, you will be responsible for ensuring timely and effective resolution of user issues and requests.Key Responsibilities:Manage and prioritize service desk tickets, assigning tasks to...

Job Details Requirement Type Permanent Job Title Service Desk Engineer Job Level Middle Management Job Description Service Desk Engineer No. of Openings 2 Job Domain IT Experience - Minimum - Maximum Desk Engineer Expected Date Of Joining 2023-10-03 Joining Time 15 Days Salary 36000 Work Locations Mumbai City Required skills Service Desk...

Position Overview: We are seeking a dynamic and experienced individual with exceptional business acumen to lead our Client Servicing Team as the Head of Client Servicing. The ideal candidate will be passionate about delivering excellence in client management and possess a deep understanding of the exhibitions and events industry. This role requires...

Job Title: Service Desk AnalystJob Summary: We are seeking a highly skilled Service Desk Analyst to join our team at Cover-More Group. As a Service Desk Analyst, you will be responsible for providing exceptional customer service to internal and external customers, managing incidents and service requests, and troubleshooting software and hardware issues.Key...

**Job description** **Must Have**: **Minimum 2- 5 year** previous IT Service Desk executive experience. **Good-to-Have**: - An ITIL V4 / V3 Foundation qualification is preferable but not essential. - Knowledge of ITIL Processes - Incident, Service Management. - Project management experience. - Knowledge of cloud-telephony tools from reporting...

About the Role:We are seeking a seasoned professional to lead our Client Servicing Team as the Head of Client Servicing at Design Desk. The ideal candidate will be a strategic thinker with exceptional business acumen, capable of fostering lasting client relationships and driving revenue growth. About the Team:The Client Servicing Team is responsible for...

Job DetailsJob Title: Service Desk EngineerJob Level: Middle ManagementJob Description: Service Desk EngineerJob Domain: ITExperience: Minimum - MaximumJob Type: PermanentSalary: ₹36000Required Skills:Service Desk Engineer, IT Support, Technical Support

Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there-s nothing that can stop us from growing together. Role: Service Desk Location: Ahmedabad/ Mumbai Experience Range: 4-7 years Educational Qualification : 15 Years of Full Time Education **Job...

Position Overview:We are seeking a dynamic and experienced individual with exceptional business acumen to lead our Client Servicing Team as the Head of Client Servicing. The ideal candidate will be passionate about delivering excellence in client management and possess a deep understanding of the exhibitions and events industry.This role requires strong...

Job Description The Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible. The successful candidate will be required to work in rotational shift pattern between...

Job OverviewNTT DATA is seeking a skilled Team Lead to manage the operational aspects of our Service Desk team. This role is responsible for ensuring client satisfaction by overseeing daily operations, managing the team, and representing the team to stakeholders.Key ResponsibilitiesManage a team of service desk agents and team leads, ensuring effective...

Description IT Service Desk Agent (JML Team) Location: India About Apex: The Apex Group is a global financial services provider with 4,000 staff across 40+ offices globally. We look to recruit bright, articulate, and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do. Every employee plays a part in...

About the JobThe Service Desk Analyst at NEC plays a critical role in providing exceptional customer service and technical support to our users. As a Service Desk Analyst, you will be the first point of contact for users experiencing technical issues, and your goal will be to resolve their problems as quickly and efficiently as possible.Key...

Required Skills: Service desk & Voice support, Good Communication skill. - Good-to-Have - 1 to 2 years relevant experience The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfilment process in line...

About the RoleWe are seeking a highly skilled and motivated Service Desk Agent to join our team at Protera Technologies. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our internal and external customers.Key ResponsibilitiesManage the full lifecycle of incidents and service requests,...

Role: International Service Desk Experience : Min 6 Months as a International Service Desk Location : Mumbai Salary : 45K CTC Notice : Immediate Education : Graduation Shift : Rotational Shift Pay: Up to ₹45,000.00 per month Shift: - Rotational shift Work Days: - Weekend availability **Experience**: - International Service Desk: 1 year...

The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. - Provide technical assistance and support for clients and partners via call, chat and...

Job Title: Service Desk AnalystJob Summary:We are seeking a highly skilled Service Desk Analyst to join our team at NEC. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide first-line technical support to clients via phone, email, and chat. Troubleshoot and...