Service Desk Operations Manager

Job DescriptionAs a Service Desk Manager at Mobile Programming LLC, you will oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests. Your primary responsibility will be to manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...

About the JobThe Service Desk Analyst at NEC plays a critical role in providing exceptional customer service and technical support to our users. As a Service Desk Analyst, you will be the first point of contact for users experiencing technical issues, and your goal will be to resolve their problems as quickly and efficiently as possible.Key...

Job SummaryThe Service Desk Operations Specialist provides a critical point of communication and coordination for various IT groups and processes. The primary objective is to restore normal service to users as quickly as possible.Key ResponsibilitiesIdentify process gaps and escalate to manager where necessary, suggesting resolutions where possible.Act as...

Job OverviewCover-More Group is seeking a skilled Service Desk Analyst to join our global tech hub. As a key member of our team, you will play a vital role in delivering exceptional customer service and technical support to our customers.Key ResponsibilitiesManage incidents and Service Requests, ensuring prompt resolution and customer satisfaction.Provide...

Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

Job Title: Service Desk AnalystJob Summary: We are seeking a highly skilled Service Desk Analyst to join our team at Cover-More Group. As a Service Desk Analyst, you will be responsible for providing exceptional customer service to internal and external customers, managing incidents and service requests, and troubleshooting software and hardware issues.Key...

Job OverviewNTT DATA is seeking a skilled Team Lead to manage the operational aspects of our Service Desk team. This role is responsible for ensuring client satisfaction by overseeing daily operations, managing the team, and representing the team to stakeholders.Key ResponsibilitiesManage a team of service desk agents and team leads, ensuring effective...

Position Overview: We are seeking a dynamic and experienced individual with exceptional business acumen to lead our Client Servicing Team as the Head of Client Servicing. The ideal candidate will be passionate about delivering excellence in client management and possess a deep understanding of the exhibitions and events industry. This role requires...

Job Role OverviewThe Service Desk Analyst at NEC provides a critical point of contact for users, facilitating effective communication and coordination between IT groups and processes. This role is responsible for restoring normal service to users as quickly as possible, ensuring seamless IT support and minimizing downtime.Key Responsibilities• Identify...

Job Description There is a client alignment and Infrastructure is up and running for Helpdesk from Infosys Bangalore office. • Employee to operate from Infosys Bangalore office as per shift requirement (24x7) • 3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus. • Handle Tier 1 help desk...

About the Role:We are seeking a seasoned professional to lead our Client Servicing Team as the Head of Client Servicing at Design Desk. The ideal candidate will be a strategic thinker with exceptional business acumen, capable of fostering lasting client relationships and driving revenue growth. About the Team:The Client Servicing Team is responsible for...

Job DescriptionThe Service Desk Analyst at NEC is responsible for providing a point of communication to users and coordinating with various IT groups and processes.The successful candidate will work in a rotational shift pattern between 09:00 AM - 23:30 AM, Monday - Friday, and be ready to work 24/7.Required skills include knowledge of M365 Admin Centre,...

Description IT Service Desk Agent (JML Team) Location: India About Apex: The Apex Group is a global financial services provider with 4,000 staff across 40+ offices globally. We look to recruit bright, articulate, and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do. Every employee plays a part in...

Job Title: Duty ManagerJob Summary:We are seeking a highly skilled Duty Manager to join our team at Accor. As a key member of our Front Desk team, you will be responsible for ensuring the smooth and efficient daily operation of the Front Desk, providing exceptional guest service, and maintaining the highest standards of quality and safety.Key...

Immediate to 30 days Joiners Only Location -Bangalore US Time shift 3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus. Handle Tier 1 help desk escalations through the company’s internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day...

Position Overview:We are seeking a dynamic and experienced individual with exceptional business acumen to lead our Client Servicing Team as the Head of Client Servicing. The ideal candidate will be passionate about delivering excellence in client management and possess a deep understanding of the exhibitions and events industry.This role requires strong...

Job Description There is a client alignment and Infrastructure is up and running for Helpdesk from Infosys Bangalore office. • Employee to operate from Infosys Bangalore office as per shift requirement (24x7) • 3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus. • Handle Tier 1 help desk escalations...

Job DescriptionThere is a client alignment and Infrastructure is up and running for Helpdesk from Infosys Bangalore office.• Employee to operate from Infosys Bangalore office as per shift requirement (24x7)• 3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus.• Handle Tier 1 help desk escalations...

About the RoleWe are seeking a highly skilled and motivated Service Desk Agent to join our team at Protera Technologies. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our internal and external customers.Key ResponsibilitiesManage the full lifecycle of incidents and service requests,...