Technical Support Specialist
1 week ago
Job Title: Technical Support SpecialistWe're seeking an experienced Technical Support Specialist to join our high-performing team. This is a unique opportunity to work with a global team of passionate payment and tech industry professionals.The software engineering team is responsible for the development, infrastructure, and customer experience that enables businesses to accept payments and access financial services. As a Technical Support Specialist, you'll be part of this team, working closely with cross-functional teams to deliver projects that improve service delivery.Key Responsibilities:Main Point of Contact: Be the primary point of contact for escalated product issues from account and customer success teams.Triage and Resolution: Own and orchestrate the triage, investigation, and resolution of complex technical issues.Expertise and Knowledge Sharing: Develop and maintain expertise in products and workflows, promoting knowledge sharing with partner teams.Monitoring and Incident Response: Participate in application monitoring using logs, data stores, internal tools, and dashboards; be part of the incident response team responding to alerts and bearing on-call responsibilities.Requirements:Technical expertise in software development, infrastructure, and customer experience.Strong problem-solving skills and analytical mindset.Excellent communication and interpersonal skills.Ability to work independently and collaboratively as part of a global team.Experience with application monitoring and incident response.We offer a dynamic work environment, opportunities for growth and development, and a chance to work with innovative technologies. If you're passionate about delivering exceptional support experiences, we encourage you to apply.
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Remote Technical Support Specialist
4 days ago
shimoga, India beBeeTechnical Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team.This role is responsible for providing exceptional technical support and application problem resolution assistance to our clients.As a key member of our support team, you will be expected to diagnose, troubleshoot, repair and debug complex computer systems and...
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Technical Specialist
2 weeks ago
shimoga, India beBeeTechnical Full timeJob Title: Technical SpecialistWe are seeking a highly skilled technical specialist to join our team and drive the development of technical components, support HR modules, build interfaces, and troubleshoot payroll data issues.Main Responsibilities:Develop and maintain HCM technical components including Extracts, Fast Formulas, HDL, and BI Publisher...
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shimoga, India beBeeTechnical Full timeAbout the RoleWe are seeking a skilled professional to join our team as a Renewable Energy Technical Support Specialist. This is an exciting opportunity to work with cutting-edge technology and contribute to the growth of the renewable energy sector.As a key member of our sales team, you will provide technical support and communication for grid-connected...
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Technical Support Specialist
2 weeks ago
shimoga, India beBeeerp Full timeUnlock New Opportunities in Technical SupportTurga Technologies is at the forefront of innovation, developing cutting-edge software solutions for the service industry.We are seeking a skilled ERP Analyst to join our team. As a key member of our support staff, you will be responsible for providing top-notch technical assistance to our customers.This is an...
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shimoga, India beBeeExpert Full timeTechnical Support SpecialistA dynamic and innovative company seeks a skilled Technical Support Specialist to join their team. As a key member of our customer support group, you will be responsible for delivering exceptional technical assistance and implementation expertise to clients across multiple projects.Job DescriptionWe are looking for a highly...
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Technical Support Specialist
2 weeks ago
shimoga, India beBeeSupport Full timeJob Title:A Technical Support SpecialistJob Summary:We are seeking a highly skilled individual to provide technical assistance to users via phone, email, chat, or ticketing system as first response.Key Responsibilities:Provide technical assistance to users via phone, email, chat, or ticketing system as first response.Supervise monitoring toolsDiagnose and...
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Technical Support Specialist
6 days ago
shimoga, India beBeeResolution Full timeOracle Technical Support RoleThis position involves delivering technical assistance for Oracle EBS R12, specifically within the Supply Chain and Manufacturing domains.Key ResponsibilitiesResolve production issues across various Oracle EBS layers.Implement effective resolutions and manage issue resolutions.Requirements7+ years of experience in Oracle EBS R12...
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Technical Support Specialist
2 weeks ago
shimoga, India beBeeSystem Full timeJob DescriptionKey Responsibilities:Communicate effectively with customers through written and verbal means.Perform in-depth troubleshooting of issues across services provided by the Managed Services team.Engage directly with customers to review service quality and provide monthly overviews.Support incident managers for critical P1 issues, ensuring regular...
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Support Specialist
2 weeks ago
shimoga, India beBeeCustomerService Full timeAbout this RoleWe're seeking a skilled Support Specialist to help our clients get the most out of our AI platform.
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Dental Support Specialist
1 week ago
shimoga, India beBeeCustomerSupport Full timeAbout the RoleCX Specialists play a pivotal part in providing technical and customer support for MEDIT products, attending events, updating support materials, and interacting with customers online and in person. This role is integral to ensuring seamless service delivery across diverse regions.Handle service tickets via email, live chat, remote support, and...
