Service Desk Analyst

Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. Issue Logging & Tracking - Use ticketing systems to record and monitor incidents. 2. Escalation Management - Forward complex problems to higher-level support teams. 3. Knowledge Base Maintenance - Create and update help articles and...

Overview Aspire to Grow Our Global Technology Solutions GTS team equips our global business with the tools technology and expertise to deliver market-leading educational solutions to customers worldwide With our continued success we are expanding across India and opening up exciting new opportunities We are now looking for a Technical Support Analyst...

Req ID 341592 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Knowledge Management Analyst - Service Desk to join our team in Noida Karn taka IN-KA India IN Key responsibilities Working...

**Job no**: 521923 **Brand**: Product and Technology **Work type**: Full time **Location**: Noida, India **Categories**: Corporate & Group Travel **Job Purpose**: - The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core...

Job Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for end-users...

**Job Title**: Service Desk Executive **Location**: Noida **Open Positions**: 30 **Experience**: 1 - 3 Years **CTC**: Up to ₹5.5 LPA (All-inclusive) **Notice Period**: Immediate to 30 Days **Job Summary**: We are seeking experienced and technically proficient **Service Desk Executives** to join our IT support team in Noida. This role involves handling...

Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA Updating the client on the progress of the tickets without escalation Processes, Compliance, Reports and Adherence Internal Stakeholders management and Behavioral...

**Req ID**: 314433 We are currently seeking a Service desk - C1/C2 Certified to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Senior Service Desk Associate English India - Hybrid working (Office and Hybrid (Office and Remote)) Competitive Salary & Benefits Role Overview Role Responsibilities Manages customer interactions & records reported...

We are seeking a motivated and customer-focused individual to join our Insurance Operations team as a Partner Service Desk Executive. In this role, you will be the first point of contact for our insurance partners, assisting them with service-related queries, operational support, and issue resolution. **Key Responsibilities**: - Act as a liaison between...