Service Desk Executive

Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. Issue Logging & Tracking - Use ticketing systems to record and monitor incidents. 2. Escalation Management - Forward complex problems to higher-level support teams. 3. Knowledge Base Maintenance - Create and update help articles and...

Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

We are seeking a motivated and customer-focused individual to join our Insurance Operations team as a Partner Service Desk Executive. In this role, you will be the first point of contact for our insurance partners, assisting them with service-related queries, operational support, and issue resolution. **Key Responsibilities**: - Act as a liaison between...

Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA Updating the client on the progress of the tickets without escalation Processes, Compliance, Reports and Adherence Internal Stakeholders management and Behavioral...

**Full job description** Job Summary: We're seeking a friendly and organized Front Desk Executive to manage our front desk operations, provide exceptional customer service, and ensure a warm welcome for guests and visitors. Key Responsibilities: Reception and Greeting: 1. Welcome guests, visitors, and employees. 2. Manage reception area, ensuring...

**Job Title**: Front Desk executive **Job Summary**: We are seeking a professional and well-organized individual to manage our front desk operations as a **Receptionist / Front Desk Associate / Front Office Executive**. The role involves being the first point of contact for visitors and clients, handling calls, scheduling, and providing administrative...

**Job no**: 521923 **Brand**: Product and Technology **Work type**: Full time **Location**: Noida, India **Categories**: Corporate & Group Travel **Job Purpose**: - The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core...

**Position**: Front Desk Executive **Department**: Operations **Location**: Noida, Sector 126 **Experience**: Minimum 2 years in the hospitality industry, ideally within a 5-star hotel or fine-dining restaurant. **Key Responsibilities**: - Serve as the primary contact for all clients, addressing their issues and inquiries effectively. - Establish and...

**Company Description** CLANSTECH is a small team-based product firm located in Noida. We believe in delivering high-quality work and exceptional customer service. Our goal is to help businesses reach their online audience effectively by providing innovative solutions. **Role Description** This is a full-time on-site role for a **Front Desk Executive** at...

As a Front Desk Executive, you will be the first point of contact for our company. Your primary role will be to manage the front desk, greet visitors, handle incoming calls, and perform various administrative tasks. You will ensure the front desk provides professional and friendly service to our clients, visitors, and staff. **Key Responsibilities** -...