Key Account Manager

3 days ago


coimbatore, India beBeeCustomerRelationship Full time

Job Title: Key Account ManagerWe are seeking a highly skilled and experienced professional to lead our customer relationship management efforts. The ideal candidate will have a proven track record of building and maintaining strong relationships with key clients, driving business growth, and delivering exceptional customer service.The successful candidate will be responsible for managing the entire lead lifecycle, from initial contact to conversion. This includes tracking daily leads, ensuring timely follow-ups, assigning leads, and maintaining detailed records. They will also plan and execute targeted marketing campaigns to increase walk-ins and reactivate lapsed customers.In addition, the Key Account Manager will support sales targets by coordinating with sales teams, analyzing lead patterns, and suggesting corrective actions to improve conversions. They will enhance customer experience through timely service, follow-ups, loyalty programs, referral tracking, and long-term engagement workflows.Requirements:Minimum 5+ years of experience in customer relationship management or a related fieldPreferrable from jewellery or other retail industriesExcellent analytical skills to draw actionable insights from lead and sales dataExceptional communication and interpersonal skillsThis is an exciting opportunity for a seasoned professional to take their career to the next level. If you have a passion for delivering exceptional customer experiences and driving business growth, we encourage you to apply.


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