Current jobs related to Customer Success Associate - delhi - Interview Kickstart
-
Customer Success Associate
2 weeks ago
Delhi, India Mentor Match Full timeThis Job opening is for Educators with IGCSE/ GCSE/ IB / CCS curricula experience ONLYJoin Mentor Match as a Customer Success Associate!Job Title: Customer Success AssociateLocation: TTK Road, Royapettah-Chennai, IndiaWork Days: Monday to SaturdayWork Time: 10pm to 7amAbout Mentor MatchMentor Match is a personalized learning platform connecting students with...
-
Customer Success Associate
2 weeks ago
Delhi, India Mentor Match Full timeThis Job opening is for Educators with IGCSE/ GCSE/ IB / CCS curricula experience ONLYJoin Mentor Match as a Customer Success Associate!Job Title: Customer Success AssociateLocation: TTK Road, Royapettah-Chennai, IndiaWork Days: Monday to SaturdayWork Time: 10pm to 7amAbout Mentor MatchMentor Match is a personalized learning platform connecting students...
-
Customer Success Associate
3 weeks ago
Delhi, Delhi, India Smart Working Full timeJob Title: Customer Success AssociateAbout the Role:We are seeking a highly skilled and motivated Customer Success Associate to join our team at Smart Working. As a key member of our customer success team, you will be responsible for building strong relationships with clients, ensuring their satisfaction, and driving success.Key Responsibilities:Act as the...
-
Customer Success Associate
3 weeks ago
Delhi, India TagMango Full timeCompany Description TagMango is a SAAS platform based in Mumbai that helps content creators build learning social networks - and monetize by launching courses, workshops and memberships, engage communities and gamify learning all under their own brand. The platform is a one-stop shop that provides a complete set of features like a landing page builder,...
-
Customer Success Associate
4 weeks ago
Delhi, India TagMango Full timeCompany DescriptionTagMango is a SAAS platform based in Mumbai that helps content creators build learning social networks - and monetize by launching courses, workshops and memberships, engage communities and gamify learning all under their own brand. The platform is a one-stop shop that provides a complete set of features like a landing page builder,...
-
Customer success associate
3 weeks ago
Delhi, India TagMango Full timeCompany DescriptionTag Mango is a SAAS platform based in Mumbai that helps content creators build learning social networks - and monetize by launching courses, workshops and memberships, engage communities and gamify learning all under their own brand. The platform is a one-stop shop that provides a complete set of features like a landing page builder,...
-
Customer Success Associate
3 months ago
delhi, India TagMango Full timeCompany DescriptionTagMango is a SAAS platform based in Mumbai that helps content creators build learning social networks - and monetize by launching courses, workshops and memberships, engage communities and gamify learning all under their own brand. The platform is a one-stop shop that provides a complete set of features like a landing page builder,...
-
Customer Success Associate
5 months ago
Hari Nagar, Delhi, Delhi, India Lazo Store Full timePosition: Customer Success Associate Location: Delhi (Full-time, In-office) **Key Responsibilities**: - **Issue Resolution**: Troubleshoot and resolve basic issues. - **Escalation Management**: Escalate complex issues to the right teams. - **Documentation**: Maintain accurate support records in our CRM. - **Feedback Loop**: Share customer insights to drive...
-
Customer Success Associate
4 months ago
Hari Nagar, Delhi, Delhi, India Lazo Store Full timePosition: Customer Success Associate Location: Delhi (Full-time, In-office) **Key Responsibilities**: - **Issue Resolution**: Troubleshoot and resolve basic issues. - **Escalation Management**: Escalate complex issues to the right teams. - **Documentation**: Maintain accurate support records in our CRM. - **Feedback Loop**: Share customer insights to drive...
-
Customer Success Associate
7 months ago
Delhi, Delhi, India Surepass Technologies Full timeJob Title**:Customer Success Associate** Job Location: Netaji Subhash Place, Delhi , Internship **Responsibilities**: 1. Customer Onboarding: - Guide new customers through the onboarding process, ensuring a smooth and positive experience. - Provide training sessions to help customers understand and utilize our software effectively. 2. Relationship...
-
Customer Success Associate
4 days ago
New Delhi, India Threadly Full timeThis is a remote position. Customer Success Associates are responsible for all things relating to helping our customers through the order process, and are part of the Customer Success Team. In our business, this means working externally with customers while working internally with marketing, sales, design, and fulfillment teams to help customers make their...
-
TagMango | Customer Success Associate
3 weeks ago
delhi, India TagMango Full timeCompany Description TagMango is a SAAS platform based in Mumbai that helps content creators build learning social networks - and monetize by launching courses, workshops and memberships, engage communities and gamify learning all under their own brand. The platform is a one-stop shop that provides a complete set of features like a landing page builder,...
-
Coschool | Customer Success Associate
3 weeks ago
Delhi, India Coschool Full timeSchool Success AssociateOverviewAt Coschool our vision is to empower student success through seamless learning experiences that eliminate knowledge gaps. With our cutting-edge Ai solution, schools can boost teacher efficiently and elevate student learning outcomes. The School Success Associate at Coschool would play a crucial role in ensuring that the...
-
Customer Success Associate
7 months ago
Delhi, India iDesign.Market Full time**About Us** iDesign.Market is an online marketplace and SaaS business dedicated to home renovation and interior. The company has been funded by Angel Investors and leading tech entrepreneurs who are a part of our advisory board. The company is growing at a rapid pace and is looking to establish a strong presence in the Interior and Construction Tech...
-
Customer success associate
8 hours ago
Delhi, India Saffron Tech Pvt Ltd Full timeJob Description for Customer SuccessKey Responsibilities:Develop a deep understanding of each client's business objectives, challenges, and keysuccess metrics.Serve as the primary point of contact for client inquiries, escalations, and strategicdiscussions.Onboard new clients effectively, ensuring a smooth implementation process and setting clearexpectations...
-
Customer Success Associate
3 days ago
Delhi, India SocialPilot Full timeSocialPilot is looking for a Customer Success Specialist to join our team. You will build meaningful SaaS products in the Martech space that the customers love. You will be part of a highly collaborative group of creative problem solvers with a passion for innovation. In this role, you will collaborate with cross-functional product teams, including UX and UI...
-
Customer Success Associate
1 month ago
Delhi, India BeatRoute Full timeBeatRoute is Goal-driven SAAS Sales technology for retail & distribution businesses. BeatRoute is an enterprise-grade scalable platform that uses a unique Goal-setting mechanism, Operational AI, and Gamification to deliver not just automation but customers' goals at the territory level.Worldwide Retail & Distribution businesses such as Consumer Goods face...
-
Delhi, India Mentor Match Full timeThis Job opening is for Educators with IGCSE/ GCSE/ IB / CCS curricula ONLYJoin Mentor Match as a Customer Success Associate!Job Title: Customer Success AssociateLocation: TTK Road, Royapettah-Chennai, IndiaAbout Mentor MatchMentor Match is a personalized learning platform connecting students with expert tutors for tailored 1-on-1 live sessions. We aim to...
-
Customer success associate
1 month ago
Delhi, India BeatRoute Full timeBeat Route is Goal-driven SAAS Sales technology for retail & distribution businesses. Beat Route is an enterprise-grade scalable platform that uses a unique Goal-setting mechanism, Operational AI, and Gamification to deliver not just automation but customers' goals at the territory level.Worldwide Retail & Distribution businesses such as Consumer Goods face...
-
Customer Success Associate
4 days ago
Delhi, India Saffron Tech Pvt Ltd Full timeJob Description for Customer Success Key Responsibilities: Develop a deep understanding of each client's business objectives, challenges, and key success metrics. Serve as the primary point of contact for client inquiries, escalations, and strategic discussions. Onboard new clients effectively, ensuring a smooth implementation process and setting clear ...
Customer Success Associate
2 months ago
Who are we, you ask?
Interviews can be hard. And when it comes to the top tech companies like Google, Facebook, Netflix, etc., they can be downright brutal. Most candidates don’t make it simply because they don’t prepare well enough. IK helps candidates nail the toughest tech interviews. At IK, current and former hiring managers at these top companies take candidates through an intense prep course to make them completely ready to crack the toughest interviews. You could think of us as “the everything store” for career transitions and interview skill development.
How do we do that, you ask?
We have a structured way of helping folks crack interviews-
Career accelerator course
End to end courses + platform
More than 100+ instructors from Google, FB, Amazon, Netflix, Dropbox, and other top Silicon Valley companies.
And guess what, to date, we have trained 15000+ engineers
What’s more exciting is- we are completely remote, and we are hiring the best people we can find regardless of geo.
Sounds interesting? Then here’s some more information about the role
Role Overview
Assisting students to complete - Onboarding formalities Welcoming each student on call before the batch start date.
Tracking individual student progress for multiple cohorts as they move through IK’s program and maximize completion rates.
Keeping dropouts and deferrals to a minimum by offering additional guidance & support.
Getting reviews and referrals from students. Work closely with all the internal teams to continuously improve the learning experience Maintaining daily trackers, comfortable using Google Sheets, CRM etc.
Communicating to students via calls, email, direct message, video, or a mix of communication strategies.
Mentoring & motivating students and connecting them to guidance coaches and career coaches as and when required.
Serve as the single point of contact for all students queries and concerns
Preferred Qualifications:
2-7 years of experience in customer success, customer service, sales, and/or other customer-facing role.
Experience building out and tracking information in Excel and/or data collection.
Experience working in operations, performance coaching, and/or program management is a plus.
Bachelor's degree in Business, Economics, Business Management and Information Systems (OMIS), or other degree in a related field is a plus & Available to work evenings PST with some morning meetings PST (US Hours)
