Customer Success Manager
2 days ago
About StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the team Stripe's Customer Success (CS) team supports revenue growth across GTM by helping a broad book of users activate, grow, and maximize their performance on Stripe. What you'll doWe are looking for motivated and curious Customer Success Managers to help build Stripe's Scaled Revenue Suite (RS) Customer Success motion. You will have a unique opportunity to help shape how we create impact with customers at scale. Scaled RS CSM's will run targeted engagements with customers to ensure they are successful, growing, and maximizing their investment on Stripe. The ideal candidate will be a builder, someone who is analytical and creative who enjoys both defining and executing new processes. This role involves working closely with sales, partner managers, and operations teams to engage customers in product, payment, technical, and risk conversations. ResponsibilitiesHelp scope, build, and execute processes and programmes to drive success for users across Stripe's Revenue Suite product, at scaleManage account health of Revenue Suite customers via proactive outreachServe as a trusted product advisor to customers by delivering digital and 1:many content on Stripe's Revenue Suite productIn coordination with account teams, support expansion of Revenue Suite customers - identifying & surfacing opportunities to ensure customers are successfulWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.Minimum requirements7+ years experience in a client-facing role, ideally customer success, consulting, financial services, account management, or sales, preferably working with a technical product Strong business sense and ability to understand the drivers and strategy of our users' businessesProven experience with complex, regulated SaaS/Fintech products, particularly in domains like tax, compliance, or financial reportingTrack record of leading technical conversations and persuading others to take action based on requirements and value provided by solutionsStrong analytical skills and ability to navigate data and people to find answersStrong operating rigor, including organizational and time management skillsStrong business presence and presentation skillsA capability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peersMotivation and flexibility to work well in a high-growth, dynamic environmentHybrid work at StripeOffice-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.
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Customer Success Manager
2 days ago
bangalore, India Weekday AI Full timeThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
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Customer Success Manager
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bangalore, India Weekday Full timeThis role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-timeWe are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey — from initial setup to successful...
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Customer Success Manager
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Customer Success Manager
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Bangalore, India Skill Veda Full time € 5,00,000 - € 7,00,000Customer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
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Customer Success Manager
1 week ago
Bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
2 weeks ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
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Customer Success Manager
2 weeks ago
Bangalore, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
