
Area Business Manager
4 weeks ago
Job Description
Role & Responsibilities
This job description outlines the key responsibilities for a role focused on sales, team management, and marketing.
Sales Planning & Execution
- Conduct daily, weekly, and monthly sales planning.
- Communicate individual and team sales targets, and plan accordingly to achieve them.
- Adhere to the daily sales plan for market activities.
- Ensure the achievement of assigned monthly targets to create a healthy branch portfolio.
Team Management & Productivity
- Ensure regular follow-up to track progress and take corrective action.
- Ensure the productivity of the sales team, including BSMs and SOs.
- Coordinate with staff to ensure all marketing areas are covered.
Marketing & Lead Generation
- Create and drive area-specific marketing strategies to build the SBFC brand.
- Devise new and creative ways of branding and lead generation, such as high-visibility field activities, to increase product visibility and build a funnel of serviceable customers.
- Conduct competitor benchmarking to develop competing strategies.
- Plan and execute market activities like door-to-door marketing and pamphlet distribution, ensuring proper resources are available in advance.
- Interact with the branch operations team to initiate upselling calls to existing borrowers.
Customer Relationship Management
- Develop creative marketing strategies for existing customers, such as sending greeting cards and messages on festivals, to collect new customer references.
- Plan customer visits to old or HNI (High Net Worth Individual) customers who have closed accounts to win them back.
- Follow up on interest collection to minimize penal charges for each customer and increase customer loyalty.
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