Associate - Customer Support (0-4 Yrs) Gurgaon/gurugram (after-sales/customer Service) (3 Days Left)

4 weeks ago


Gurgaon, Haryana, India Opportunity One Step Solutions Pvt Ltd Full time

Customer Success Associate Responsibilities - Being the first point of contact for customers and handle all customer inquiries- Building relationships with customers and ensuring they are satisfied with the company s products and services- Assisting customers with any issues or problems they have- Providing customer support via phone email and live chat- Answering customer questions and providing information about the company s products and services- Making recommendations to customers about the company s products and services- Recording customer feedback and suggestionsCustomer Success Associate Requirements Skills - Excellent communication skills- Strong customer service skills- Organization skills and ability to work independently- Ability to multitask and handle multiple customer inquiries at once- Patience and ability to stay calm under pressure- Problem-solving skills- Ability to upsell and cross-sell products and services ref updazz com



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