3 Days Left: Executive

4 weeks ago

Gurgaon, Haryana, India MNR Solutions Full time

We are looking for a Customer Care Executive to join our team in Gurugram The ideal candidate will have 5-8 years of experience in providing exceptional customer service handling customer inquiries resolving issues and ensuring overall customer satisfaction This is a customer-facing role that requires excellent communication skills a proactive attitude and a strong problem-solving ability As a Customer Care Executive you will be responsible for managing customer interactions across various channels ensuring a positive customer experience and contributing to building long-term customer loyalty Key Responsibilities - Customer Support Provide outstanding customer service by addressing inquiries resolving complaints and assisting with product-related issues through phone email chat or social media - Issue Resolution Investigate customer problems or concerns and provide solutions in a timely and efficient manner while maintaining a positive customer experience - Product Knowledge Maintain a strong understanding of the company s products services and policies to effectively assist customers and resolve issues - Documentation Accurately document customer interactions transactions and feedback to ensure clear communication and follow-up - Customer Relationship Management Build and maintain strong relationships with customers by offering personalized service and follow-up as needed Required Skills Qualifications Experience 5-8 years of experience in customer care customer support or related roles Communication Skills Excellent verbal and written communication skills Ability to interact effectively with customers and team members Problem-Solving Strong analytical and problem-solving skills with a customer-first mindset Customer-Centric Attitude Passionate about delivering a positive customer experience and going the extra mile to resolve issues ref updazz com

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    4 weeks ago

    Gurgaon, Haryana, India MakeMyTrip Full time

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    Gurgaon, Haryana, India Awign Full time

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    Gurgaon, Haryana, India Hindustan Unilever Full time

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    Gurgaon, Haryana, India Wizfair Travels Full time

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    Gurgaon, Haryana, India VML Full time

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    4 weeks ago

    Gurgaon, Haryana, India Impronics Technologies Full time

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    Gurgaon, Haryana, India Capital Placement Services Full time

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    Gurgaon, Haryana, India JLL Full time

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    Gurgaon, Haryana, India REA Full time

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    Gurgaon, Haryana, India Home Credit Full time

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