Customer Onboarding

3 weeks ago


Andhra Pradesh, India Yanolja Cloud Solution Full time

Roles Responsibilities New customer onboarding Be able to understand the nature of client issues and resolve them in a timely and efficient manner Responsible for resolving client issues via Live Chat Email Phone and Remote software Self-motivated and be team player Maintain policies and procedures when working with clients and provide appropriate information Collaborate with team members on knowledge transfer procedures and standards Maintain accurate records of daily communications and issues resolve Requirements Strong verbal and written communication skills in English Local language Good computer knowledge Self-motivated and a team player Excellent attendance and punctuality Excellent customer service skills Laptop with stable Internet Connection and Mobile Handset to operate company number Preferable language English Teulugu and preferrable if candidate knows multiple south language Job Type Full-time Pay 20 000 00 - 30 000 00 per month Benefits Health insurance Paid sick time Provident Fund Schedule Day shift Experience Tech Support 1 year Required Language Telugu Required English Required Location Andra Andhra Pradesh Required Work Location Remote



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