Customer Support Role

4 weeks ago

Surat, Gujarat, India Talent2Hire Solutions Full time

Customer Support Analysts Vadodara Surat - Multiple Openings - Company Talent2Hire Solutions- Locations Vadodara Surat Gujarat- Employment Type Full-Time- Experience 0 5 to 3 Years- CTC Up to - 3 LPA- Shift Rotational US Shifts Timings 7 30 PM - 5 30 AM 5 30 AM - 3 30 PM 2 00 PM - 12 00 AM Job Summary We are hiring Customer Support Analysts to join our growing team in Vadodara and Surat This role involves handling customer inquiries resolving issues and delivering excellent support experiences via voice and email channels We are also looking for specialists with experience in HMS Hospital Management System or PMS Property Management System support Open Positions Locations - Customer Support Analyst - Vadodara 10-15 openings 0 5-2 yrs General Support - Customer Support Analyst - Surat 5 openings 0 5-2 yrs General Support - Customer Support Analyst - HMS PMS - Surat 2 openings 1-3 yrs Specialized Software Support Key Responsibilities - Respond to customer inquiries via phone or email - Provide accurate and timely support for product service issues - Troubleshoot problems or escalate to internal teams when required - Maintain customer records and log interactions effectively - Collaborate with internal departments to ensure customer satisfaction - Identify areas for customer education or process improvement For HMS PMS roles only Surat - Provide technical support related to HMS PMS platforms - Assist with usage feature explanation system updates and end-user training - Work closely with engineering product teams for escalated issues Requirements - For General Support Vadodara Surat - 0 5-2 years of experience in customer support Freshers with strong communication welcome - Excellent verbal and written English communication skills - Tech-savvy quick learner and customer-oriented - Familiarity with CRM or support tools is a plus For HMS PMS Support Surat - 1-3 years of hands-on experience in HMS or PMS software support - Knowledge of healthcare or hospitality domain workflows - Strong troubleshooting skills and familiarity with ticketing systems or SQL - Excellent communication and a customer-first mindset ref updazz com

  • Customer Support

    3 weeks ago

    Surat, Gujarat, India Kaapro Management Solutions Full time

    We have opening for Customer Support Job Location - RemoteFresher Experience BothCustomer Support - Customer support is the act of providing support to both prospective and existing customers The team will have to manage incoming support calls There are four key principles of good customer support It s personalized competent convenient and proactive ...

  • Customer Support Engineer

    4 weeks ago

    Surat, Gujarat, India Bergen Systems Pvt Ltd Full time

    Company DescriptionBergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set...

  • Customer Support Engineer

    3 days ago

    Surat, Gujarat, India Onemind Services LLC Full time

    About the Role We're looking for a Customer Support Engineer to join our Onemind Cloud Services team. You'll be the first line of support for our customers, providing assistance across Office 365, cloud platforms (Homegrown), and network environments . If you thrive in solving problems, enjoy helping customers, and have strong technical skills, this...

  • Customer Support Analyst

    3 days ago

    Surat, Gujarat, India TalentBridge Full time

    Openings: 2 Location: Surat, Gujarat EmploymentType: Full-Time Experience Level: 1–3 years Shift: US Shift RotationalJob Summary: We are looking for experienced Customer Support Analysts with hands-on experience supporting Hospital Management System (HMS) or Property Management System (PMS) software. In this role, you will provide technical and functional...

  • Customer Support Analyst

    4 weeks ago

    Surat, Gujarat, India TalentBridge Full time

    Openings: 2 Location: Surat, Gujarat Employment Type: Full-Time Experience Level: 1–3 years Shift: US Shift RotationalJob Summary: We are looking for experienced Customer Support Analysts with hands-on experience supporting Hospital Management System (HMS) or Property Management System (PMS) software. In this role, you will provide technical and functional...

  • Customer Support Executive

    3 weeks ago

    Surat, Gujarat, India TriOptus Full time

    Job Title: Customer Support AnalystLocation: Vadodara, GujaratEmployment Type: Full-TimeOpenings: 10–15Experience Required: 0.5 – 2 YearsShift: Rotational US ShiftsShift Timing: 7:30 PM IST to 5:30 AM IST, 5:30 AM IST to 3:30 PM IST, 2 PM IST to 12 PM ISTJoin Our Dynamic Support Team in VadodaraAre you passionate about delivering outstanding customer...

  • Customer Support Executive

    4 weeks ago

    Surat, Gujarat, India TriOptus Full time

    Job Title: Customer Support Analyst Location: Vadodara, Gujarat Employment Type: Full-Time Openings: 10–15 Experience Required: 0.5 – 2 Years Shift: Rotational US Shifts Shift Timing: 7:30 PM IST to 5:30 AM IST, 5:30 AM IST to 3:30 PM IST, 2 PM IST to 12 PM IST Join Our Dynamic Support Team in Vadodara Are you passionate about delivering...

  • Customer Support Specialist

    3 days ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team.Provide technical and functional support to clients using Hospital Management System (HMS) or Property Management System (PMS) software.Troubleshoot application issues and provide resolution or escalate to relevant technical...

  • Airline Customer Support Specialist

    20 hours ago

    Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 26,000 - ₹ 35,000

    Flying Zone Academy is seeking a highly motivated and detail-oriented individual to join their team as an Airline Ground Staff. This role requires excellent customer service skills, strong communication abilities, and the ability to work effectively in a fast-paced environment.Key Responsibilities:To provide exceptional passenger service duties including...

  • Customer Support Specialist Fresher

    2 weeks ago

    Surat, Gujarat, India votiko solution pvt ltd Full time

    Votiko Solutions: A Symphony of Success in Every CallEmbark on an exciting career odyssey with Votiko Ventures Private Limited, where we are on the lookout for passionate individuals to join us as Call Center Executives in our thriving international BPO.Position: Call Center ExecutivesCompany: Votiko Ventures Private LimitedType: International BPO (Your...