KPO Quality Manager- Deal Ops

Job Description Deal Ops Trainer Role Objective Responsible for delivering effective training programs on Deal Operations workflows, including Order Creation, Order Fulfilment Renewals, and Quality Assurance (QA). The trainer ensures that new hires and existing employees are equipped with the right knowledge, process skills, and compliance awareness to...

Job Description Operations Team Lead Role The Team Lead will be responsible for managing a team of Associates/Senior Associates to deliver on Googles Deal Operations processes, including Order Management Product Fulfillment (OMPF) and Deal Management. The role requires strong people management, workflow expertise, and process governance to ensure SLA...

Job Description Role Objective Lead the quality assurance team. Oversee day-to-day QA operations, manage audit coverage, and drive consistency across QA analysts. Key Responsibilities Supervise QA team reviewing deal cases and ensure SLA adherence. Define sampling strategy (critical vs. standard vs. renewals). Conduct calibration sessions to align QA...

Job Description Sr Deal Strategy Specialist Role The Senior Deal Strategy Specialist plays a key role in managing complex order creation deal structuring and contract execution for Googles services The role ensures accuracy compliance and operational excellence across the deal lifecycle from opportunity validation to order form finalization and renewal The...

Job Description Job Description Skill Operations Manager KPO Role / Tier: - Snr Ops Manager/ Tier 0 Job Description Role: Manage the entire operations team. Accomplished by refining and implementing performance strategies, Data Building, Meeting Process delivery timelines and adherence. Also responsible for managing attrition for the department and...

Job Description Quality Analyst QA Role Objective Ensure accuracy and compliance in the audits for order forms and contracts are accurate compliant and aligned with client policies Key Responsibilities Perform QA checks on workflows Request verification form Validate order details units of service approvals contract terms invoicing details Conduct sanity...

Job Description Quality Analyst (QA) Role Objective Ensure accuracy and compliance in the audits for order forms and contracts are accurate, compliant and aligned with client policies. Key Responsibilities Perform QA checks on workflows Request verification form. Validate order details: units of service, approvals, contract terms, invoicing details. Conduct...

Job Description Job Description Skill: QA Key Responsibility Quality Analyst (QA) Role Objective Ensure accuracy and compliance in the audits for order forms and contracts are accurate, compliant and aligned with client policies. Key Responsibilities Perform QA checks on workflows Request verification form. Validate order details: units of service,...

Job Description Job Description Skill Trainer - KPO Role / Tier: - Trainer KPO / Tier 3 Job Description High proficiency in Verbal /Written English. Prior good exp in Training Knowledge of MS Excel, Google Sheets & Google Docs. Good working knowledge about the Internet. Well aware about how Google search works, good searching skills through use of effective...

Job Description Description Note: For more details on rekindle program, pls visit - https://www.amazon.jobs/en/landing_pages/rekindle We are seeking an experienced Marketing Manager to lead marketing initiatives for India Deals Marketing as part of the IN Deals & Events team. This role will be responsible for driving customer engagement, deal performance,...