KPO Quality Lead

Job Description Job Description Skill Trainer - KPO Role / Tier: - Trainer KPO / Tier 3 Job Description High proficiency in Verbal /Written English. Prior good exp in Training Knowledge of MS Excel, Google Sheets & Google Docs. Good working knowledge about the Internet. Well aware about how Google search works, good searching skills through use of effective...

Job Description QA Manager Role Objective Own the QA governance framework, drive strategic improvements, and ensure QA operations align with business goals of quality, risk reduction, and efficiency. Key Responsibilities Define and implement the QA framework across Order Management Product Fulfilment processes. Own SLA/KPI delivery (Accuracy %, FPY, Error...

Job Description Quality Analyst QA Role Objective Ensure accuracy and compliance in the audits for order forms and contracts are accurate compliant and aligned with client policies Key Responsibilities Perform QA checks on workflows Request verification form Validate order details units of service approvals contract terms invoicing details Conduct sanity...

Job Description Job Description Skill: QA Key Responsibility Quality Analyst (QA) Role Objective Ensure accuracy and compliance in the audits for order forms and contracts are accurate, compliant and aligned with client policies. Key Responsibilities Perform QA checks on workflows Request verification form. Validate order details: units of service,...

Job Description Quality Analyst (QA) Role Objective Ensure accuracy and compliance in the audits for order forms and contracts are accurate, compliant and aligned with client policies. Key Responsibilities Perform QA checks on workflows Request verification form. Validate order details: units of service, approvals, contract terms, invoicing details. Conduct...

Job Description Role: Responsible for achieving the quality objectives of the organization across all the functions. Identifying, deploying and ensuring potential improvement opportunities for process enhancement. Designing and implementing effective functioning of Six Sigma and applicable Lean strategy and Demonstrating the practical applicability of Six...

Job Description Job Description Skill Operations Manager KPO Role / Tier: - Snr Ops Manager/ Tier 0 Job Description Role: Manage the entire operations team. Accomplished by refining and implementing performance strategies, Data Building, Meeting Process delivery timelines and adherence. Also responsible for managing attrition for the department and...

Job Description Job Description Skill Data Analyst KPO Role / Tier: Data Analyst Lead KPO / Tier 2 Role Objective Lead the quality assurance team. Oversee day-to-day QA operations, manage audit coverage, and drive consistency across QA analysts. Skills & Qualifications Minimum of 5 years of experience as a Data Analyst. Minimum of 2 years of experience in...

Skill – Quality Lead – Deal Ops - KPORole / Tier:  - Quality Lead – Deal Ops  KPO / Tier 2Role Objective:Lead the quality assurance team. Oversee day-to-day QA operations, manage audit coverage, and drive consistency across QA analysts.Skills & Qualifications:Bachelors/Masters degree in Business, Operations, or related field.5-7 years of experience...

We are seeking a highly skilled and experienced Automation Lead with expertise in Selenium and the Carina framework to lead our test automation efforts. The ideal candidate will be responsible for designing robust automation strategies, mentoring team members, and ensuring high-quality software delivery through efficient test practices.Key...