Ops Lead
17 hours ago
Job Description Operations Team Lead Role The Team Lead will be responsible for managing a team of Associates/Senior Associates to deliver on Googles Deal Operations processes, including Order Management Product Fulfillment (OMPF) and Deal Management. The role requires strong people management, workflow expertise, and process governance to ensure SLA adherence, quality, and team productivity. Key Responsibilities Manage day-to-day operations for assigned workflow(s), ensuring SLA compliance (Productivity, Accuracy, TAT). Drive team huddles, daily governance checks, and workflow prioritization. Provide floor support to resolve process queries and act as SME for the team. Conduct regular RCA discussions for errors, implement corrective measures, and ensure compliance adherence. Maintain accurate reporting on productivity, shrinkage, and performance metrics. Conduct performance reviews, 1:1s, and coaching sessions to drive team engagement and effectiveness. Collaborate with Training, Quality, and Tools teams to improve delivery. Handle escalations at team level and ensure timely resolution. Key Deliverables SLA compliance for throughput, productivity, and timeliness. Team accuracy and error reduction in line with client expectations. 100% participation in governance forums and RCA loops. Improved team engagement, lower attrition, and skill development. Qualifications & Experience Graduate with 5 to 8 years of experience in BPO/KPO, with 2 to 3 years in team management. Work Schedule:18x7 rotation shifts Experience in Order Management, Deal Operations, or Contract workflows preferred. Strong people management, workflow governance, and client-handling exposure. Excellent written & verbal communication, coaching, and analytical skills.
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Deal Ops Lead
2 weeks ago
India Virtusa Full timeJob Description Job Description Skill Deal Ops Lead Role / Tier: - Deal Ops Lead / Tier 2 Job Description The Team Lead will be responsible for managing a team of Associates/Senior Associates to deliver on Googles Deal Operations processes, including Order Management Product Fulfillment (OMPF) and Deal Management. The role requires strong people management,...
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Ops Transformation Lead
4 weeks ago
Noida, India Barclays Full timeJob Description Join us as an Ops Transformation Lead at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to...
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Associate Finance Ops Lead
1 day ago
India Leegality Full timeAbout Leegality:We're India's very first Document Infrastructure Platform. Our mission? To completely transform how businesses handle paperwork, contracts, and getting digital consent.We make critical paperwork flows faster, way more innovative, and completely compliant for Indian businesses. Over 2,000 companies, from huge players like HDFC and SBI Cards to...
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IT Ops Leader
2 weeks ago
Hyderabad, India Genzeon Full timeJob Description Position: IT Ops leader Location: Hyderabad, India About Genzeon Genzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. We empower our clients to adapt and be agile in an ever-evolving digital landscape. Summary We are seeking an experienced IT Operations to oversee...
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Manager Program Management, S&OP
3 days ago
Bengaluru, India Amazon Full timeJob Description Description We are seeking an exceptional Senior Supply Chain Operations Manager to lead our Sales & Operations Planning (S&OP) organization within Amazon India's centralized supply chain planning function. This strategic leadership role will drive end-to-end S&OP excellence by orchestrating the convergence of demand planning, supply...
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Azure Cloud Ops Administrator
4 weeks ago
India Cyncly Full timeJob Description Job title: Azure Cloud Ops Administrator Location: Remote, India Permanent, full-time. #Azurecloud #Adminitrator About us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our...
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S&OP Supervisor
1 week ago
Bengaluru, India ExxonMobil Full timeJob Description About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product...
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S&OP Manager Lalru
6 days ago
Dera Bassi, Bassi, India Gates Corporation Full timeJob Description DRIVEN BY POSSIBILITY Gates Corporation is a leading manufacturer of application-specific fluid power and power transmission solutions. At Gates, we are driven to push the boundaries of materials science to engineer products that continually exceed expectations. We don't rest on our rich heritage of innovation. We leverage it to inspire...
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Sales Executive
7 days ago
Devanahalli City Karnataka India ops Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Responsibilities:Setting sales goals and developing sales strategies.Researching prospects and generating leads.Contacting potential and existing customers on the phone, by email, and in person.Handling customer questions, inquiries, and complaints.Preparing and sending quotes and proposals.Managing the sales process through specific software...
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Software Dev Engineer II, TSE Ops Tech
2 weeks ago
India Amazon Music Full timeJob Description Description At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world's most beloved brands - customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use technology to solve complex problems and get to see...