Printer Management

3 weeks ago

Pune, Maharashtra, India Innovative Techhub Pvt. Ltd. Full time
Job Description

Job Title: Print Management L1

Location: Pune

Experience: 1.5+ years

Job Type: Full-Time

Working Days: 6 Days

Job Description:

We are looking for a motivated Print Management L1 professional to manage and support our printing infrastructure. The role includes maintaining print servers, troubleshooting issues, and ensuring smooth operations of printers, copiers, and multifunction devices across the organization.

Key Responsibilities:

- Monitor, manage, and maintain printers, copiers, and MFDs.
- Configure and manage print servers & queues.
- Troubleshoot and resolve end-user printing issues.
- Track and manage consumables (toner, paper, etc.).
- Coordinate with vendors for service & supplies.
- Implement and enforce print policies.
- Maintain documentation of devices & service records.
- Assist in new device setup & deployment.
- Provide user training & support.
- Generate usage and cost reports for management.
- Configure scanners & prepare ad-hoc reports.

Requirements:

- Diploma/Bachelors in IT, Computer Science, or related field (preferred).
- 1.5 2.5 years experience in IT support/print management.
- Knowledge of print servers, drivers, and network printing.
- Familiarity with major printer brands (HP, Canon, Xerox, etc.).
- Strong troubleshooting, communication, and teamwork skills.

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