Senior Facilities Manager

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward JLL is a collaborative and innovation-driven environment The requirement is for a mindset that is very hands-on energetic helpful and straight forward Achieve excellence in maintenance service programs at JLL obtaining the highest possible standards and practices To provide comprehensive facility management for services to the client with a focus on continuous improvement Achievement of the Key Performance Indicators and Service Level Agreements targets POSITION GOALS He She is responsible for end-to-end operations of facilities management This role requires an enthusiastic proactive individual an outstanding communicator with the ability to deliver incredible customer service organizational skills collaboration leadership and team development ROLES AND RESPONSIBILITIES Responsible for the overall facilities operations Ensure immediate response to Priority Calls Scheduled and Surprise walk around of the Facility to ensure high standards of housekeeping and upkeep Ensure the tickets are closed within timelines SLAs Advising the business on measures to improve the efficiency and cost effectiveness of the facility Prepare Managing Budgets Leverage technology Make quick decisions and solve problems Maintain good relationships with a wide range of employees managers executives suppliers vendor Client stakeholders Events management ADHOC and planned request to be handled with the guidelines provided Co-ordinate and execution of all the business moves in sync with the space management team Overseeing mail room services Overseeing of Medical room and Ambulance services Ensure the accruals are submitted with minimal or no variance Coordinate Deliver Responsible for the upkeep of the facilities Monitoring Facilities Manager Assistant managers and vendor staff Assigning them the task guide them where ever required Handle all emergency situations pertaining to employees and WSP Work as a team player with co-workers and in conjunction with other departments Ensuring the site compliance scores are maintained as per the statuary norms To have the monthly connects with the WSP Vendor for seamless operations Analyse the vendor score card to raise the bar Customer Service Deliver high quality prompt and courteous facility management services in support of Client s business needs in a safe working environment Be accessible for escalation of all facilities related issues In case of any medical emergencies at site He she has to promptly act up on the situation and further reporting to be done Over seeing mailroom medical room Mothers room facilities to provide the standards and quality of experience Technology tools implementation and management Assistance to finance team in preparing the quarterly and annual budgets Supporting Business for any Adhoc requests Prepare review and submit MBR QBR Ensure that the contractors are meeting their commitments on scheduled delivery of trainings Implement cost savings initiatives for the client and optimize efficiency Proactively solve problems as they arise Proactively seek to improve the systems and processes of all operations in response to changes in the campus Ensure timely submissions of the invoices and payments clearances with in the specified time lines Supplies Stores Inventory s and ROL to be looked at and orders to be placed accordingly Ensure there is no stock out issues supplies should be available all the times Raising the requirement to the procurements for supplies Adhoc business requirements to be handled Approving of indents on inventory management tool The budgets for the month allocated are utilized CANDIDATE SPECIFICATION KEY SELECTION CRITERIA Candidate must have a high school diploma or graduate degree Experience in facilities property management hospitality or related field preferred Knowledge of Technology applications organization skills strong verbal skills detail oriented prioritizing skills customer service follow up Positive professional pleasant attitude self-motivated confident energetic and flexible Strong Customer focus that includes critical thinking excellent people skills problem solving empathy and the ability to interact with a wide range of client staff and demands Ability to work independently with little supervision and effectively deal with stressful situations Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required Location On-site -Hyderabad TS Scheduled Weekly Hours 48 Job Tags GREF If this job description resonates with you we encourage you to apply even if you don t meet all the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL