Facilities Manager

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward TITLE Facilities Manager - Technical BUSINESS UNIT Integrated Facilities Management REPORTING TO Operations Manager IFM DIRECT REPORTS As assigned POSITION GOALS The Facilities Manager - Technical will have responsibility for the management of a wide range of issues from strategic contracts management to input on day-to-day operations This Facilities Manager will be highly familiar with the service structure including responses to requests for assistance on Facilities Management issues from client staff and arrangements pertaining to all operating expenditures This position will form a part of the team that will provide a professional value-focused service aimed at meeting or exceeding the client expectations DUTIES RESPONSIBILITIES Lead the JLL management team in the delivery of facility management services Ensure that the maintenance services are delivered in line with the contractual commitments and within budgets Define the technical commercial terms and conditions define the operational scope and develop tender documents for Annual Maintenance Contracts Conduct competitive tendering exercise and identify suitable specialist subcontractors for the site carry out comparative analysis and make recommendations to Client on the most appropriate subcontractors Develop Service Level Agreements and assist the Jones Lang LaSalle procurement department in closing Service Level Agreements between Jones Lang LaSalle and its vendors Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors Assess performance of the subcontractors based on performance assessment criteria as agreed jointly between Client Jones Lang LaSalle and its subcontractors Setting annual goals for generating savings in area of such as energy and cost of maintenance operations Ensure compliance of minimum wages acts for payments and statutory compliance through specialist professionals Advise Client on future year maintenance budgets as and when requested for Maintain all records related to the performance of facility management operations on Client site Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings Ensure that the subcontractors have a planned structured and solution based approach to the delivery of maintenance services Analyse call outs to understand trends undertake strategic initiatives to minimize the same Scheduled cross feedback from subcontractors and Client staff on our process to improve services level satisfaction in organisation Train team members on all Quality policies procedures Audit sub contractors on quality of materials upkeep of the site Review the performance of Jones Lang LaSalle staff and conduct performance appraisals from time to time Interface with the Jones Lang LaSalle s HR department and the Operations Manager and make recommendations for the future trainings given to the site facility management team Prepare and review the preventive maintenance register on a monthly basis and update the same to Jones Lang LaSalle Account Director Analyse call outs to understand trends undertake strategic initiatives to minimize the same Liaison with the client Finance team Interface with client and Jones Lang LaSalle finance department to raise client billing invoicing and follow up with the client representatives for the payments Develop MIS reports for Jones Lang LaSalle s management team and necessary client reporting Chair the monthly progress meeting during the absence of operations manager Duties are in accordance with the Scope of Work include General Administration Management Client Business Unit Liaison Team management including Vendor team onsite personnel Prepare submit and review Monthly Report to client Preparation and submission of management reports analysis as and when required by client Expense tracking oversight and invoice management Assistance to Client - FM for preparation of Annual Budget Formulation and implementation of Policies Procedures Including Annual Update of Operations Manual Property Services Routine Ad-Hoc Maintenance Oversee operation and maintenance of facilities M E matters housekeeping conference rooms resolving operational issues etc Operational Risk Management Update and implement Emergency Response plan drills etc as required After office hours facilities assistance response Operational Audits and Compliance Escalation of Incidents Problems Vendor Contractor Management Evaluate Vendor Procurement Contracts Administration Management Moves Adds Change Management MAC Oversee office churn internal box moves Description What this job involves Providing strong leadership from end-to-end Are you a seasoned expert with superior leadership skills In this position you ll fill a pivotal role as the focal point in all things related to facility You ll work side-by-side with the head facility services operations in leading and managing the facility and developing a comprehensive integrated facility management IFM programme Likewise you ll build strong working relationships with client Your job is also to make sure that our suppliers meet or exceed expectations by providing quality services programmes and initiatives Furthermore you ll be responsible for driving service and cost improvements by promoting the teams efficiency and productivity Managing on-site operations effectively Your focus will be the delivery of services at the site and city level You ll also keep track of key metrics and performance carry out corrective actions and ensure that all services required of the team are met or exceeded You will also spend a lot of time attending important meetings with site representatives and suppliers On top of that you ll also see to it that operating guidelines are followed and that issues and escalations are properly endorsed Driving excellence among our people JLL s success story is a testament to our people s passion for excellence and your job is to uphold this legacy As the person in charge you will mentor team members on their current performance and future developments Likewise you ll see to it that each member goes above and beyond what is expected of the team Moreover your job is essential in ensuring regular interactions at a site and country level Relevant and proven skillset At JLL we value excellence above all that s why we are after the best talents in the industry If you have five or more years experience in IFM leadership especially in a multinational organisation then this job is for you Likewise an extensive experience of financial or budgetary processes and vendor management may help you land this role Impeccable leadership The ideal candidate possesses a leadership style that is inclusive proactive and respectful You are also a results-driven change-agile leader with a strong customer service focus Excellent verbal and written communication skills are also essential for this role as you ll constantly deal with both internal and external organisations To excel in this role you ll also need to have outstanding analytical skills resilience and can-do attitude Think you can ace this job We d love to discuss with you Health and Safety Ensure compliance with statutory regulations on environment fire health and safety standards Ensure all safety procedures including Crisis Management Business Continuity and Emergency Procedures are maintained at all times Others Maintain equipment database for site Develop and implement innovative programs and processes that reduce consumable costs and increase productivity through smart cleaning technologies Monitor adhoc jobs and project work Prepare provide input to the site monthly report to be submitted by FM Employee specification Graduate IHM Diploma with minimum of 8 years 10 years experience in Facilities Operations Hotel Management EMPLOYEE SPECIFICATIONS B Tech Diploma in Electrical Engineering For B Tech 8-10 years For Diploma 12-15 years with relevant experience in facilities management Tertiary qualifications in building management and or business desirable Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives KEY PERFORMANCE MEASURES Meet or exceed best practice in provision of services through contracts Establishment and adherence to policies procedures compliance deadlines for each of the tasks as advised by the Operation Manager Effective management of the team Location On-site -Hyderabad TS Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL